Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
firmoo.com
Website
firmoo.com
Category
Vision & Hearing
Location
South El Monte, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 16% of reviews.
Latest
Most recent review: October 2026.
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Ordered buy one get one free and the didn't fit properly. I emailed the company and they let me choose another 2 pairs and they were delivered to me promptly! Extremely happy with their customer service!
Response from FirmooAug 11, 2016
Hi Berta Martins,sorry that the two pairs is huge for you. We could solve your issue via email. Thank you.
BC
Bob C.
Magnificent! 10 out of 10.
In the past I have often spent around £350 on new glasses but having retired, I need to look at ways to save money. I found Firmoo and decided to give them a shot as the savings were huge. This is what happened.
I created a user account and uploaded my picture to their site, this allowed me to virtually, try on glasses before buying them to see what suited me best. As there are so many frames to choose from, the site lets you filter what you see to reduce the number you look at to a reasonable level.
Having found the pair of glasses I wanted, I ordered them and was invited to either, upload a copy of my current prescription OR enter the details from it. One thing they asked asked for that I didn't have, was my PD number - that's the distance between the pupils. They advise on the site how to do this if you don't have it, it's simple and nothing to worry about - you could always ask your optician to measure it of course.
I then selected my upgrades - thin lenses, various coatings etc and paid via Paypal.
Six days later, my new spectacles were delivered to my home in the UK. I really expected a cheap looking pair of glasses as I opened the pack which also contained a hard case, soft case and little screwdriver for tightening the arms as well as a large cleaning cloth - all free!
In fact, my glasses were superb, the frames are good quality, the lenses perfect and overall, I spent USD54 including delivery costs but got much greater value - if you spend over a certain amount, delivery is free.
I've just ordered another pair and can't see me ever buying the traditional way again, I'm delighted with my purchase.
Thanks Firmoo, you give brilliant service and have excellent products.
AL
Alex
Amazing
Awesome prices! And stylish frames!
KL
Kay L.
Affordable, great quality, amazing glasses & awesome customer service!
I will be creating a YouTube Video review for the glasses I received.
JA
Jamie
Review From A Non-Blogger, "Real" Customer
When I first perused reviews, I saw a lot of 5-stars from bloggers/vloggers that were given a free pair in exchange for a review, and 1 to 3 stars from "real" customers. I was hesitant, but I gave it a chance. Since taking the plunge, I have put in 2 separate orders (first pair free, and then a BOGO deal) and paid a grand total of about $47 for 3 pairs of prescription glasses with shipping and anti-reflective on 2 pairs.
Glasses--How come we can only go up to 5 stars? They are incredible. Classic, classy, and worth well-more than the price! Spot-on prescription. They are better than the $200-$300 glasses I was looking at in several brick and mortar stores. Certainly not "cheap" in any way, and I got 3 pairs of $19 glasses (least expensive option.)
Website--Glasses look EXACTLY as pictured. No difference in color, matte/glossy texture, or anything else that can sometimes get distorted when looking at things online. My only complaint is that you cannot sort by price.
Shipping--both orders arrived in Texas 11 days after ordering
Customer Service--best out of the 4 online glasses sites I ordered from. When someone can make you feel like you're the ONLY customer they have at the moment, that's personalized service. I asked questions via FB messages, and on 2 occasions, it was pretty much a live chat with a rep who provided REAL fixes, without the "generic" answers mass online companies tend to give.
Have already highly recommended, and will continue to do so. :-)
SA
Sally
Everything is great
Received my glasses yesterday and I love it! The quality is very good, both for the frames and the lenses! It is as good, if not better than glasses I have ordered from optometrists here and at about a tenth of the price. I was skeptical at first when I made the order but now realized that I should have ordered several pairs at the same time! The value is unbeatable! I highly recommend anyone who is thinking of ordering from this company to do so!
MO
Mona123
very lovely eyeglasses
Lovely pair- a little odd looking because of the way they kind of cover my eyebrows lol but overall good! And on other people without my eyebrows they look even better!
CR
crmbaby
Extremely impressed with the quality and relatively inexpensive price
I chose a burgundy-framed pair of non-prescription lens, and paired them with a simple t-shirt and flared, distressed jeans in a faded wash to add to that relax/boho look. I was extremely impressed with the quality of the eyeglasses along with the relatively inexpensive price. If you’re looking to update your prescription eyeglasses, or just get a cute, reliable pair as an accessory, I would definitely recommend heading over to Firmoo. They also have a really nice prescription/non-prescription sunglasses section on their website – everything from aviators to cat-eye sunglasses. I’m really feeling this pair. Firmoo updates their website daily with new arrivals.