Alessandro C.
Eccellente.
Servizio assolutamente eccellente.

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Alessandro C.
Servizio assolutamente eccellente.
DAVID D.
Easy to order distance specs ... arrived in 10 days. I think they came from China as I followed the tracking info. On arrival they were great...fitted well and the lens were thinner/lighter than my Specsavers pair. I ordered photochromic and they worked perfect. Came in a nice plastic case with cleaning cloth/bag. Only negative was the lens rattled a little bit,but Firmoo customer services were brilliant and all was sorted,quickly,to my total satisfaction Total paid was £35 ... bargain I would highly recommend Firmoo.
Response from FirmooMar 4, 2026
Hello David, Thank you for reaching out and sharing the details of your experience. We're sorry to hear about the slight rattling of the lens. Please be assured that all Firmoo glasses are backed by a 60-day return/exchange policy. To look into the issue and assist you further, our customer service team will contact you via email within the next 24 hours. Please check your inbox (including your spam or junk folder) for our email then. Sincerely, Firmoo Customer Support Team
Thein Soe W.
First class service. Great quality glasses.
Lizzie M.
I had my eye on a pair of glasses for awhile and had to think and triple check if it was the right measurement, and once I got my new Rx I ordered them and I wouldn’t go back! They fit my face extremely well and I love the frames. I had no issuing ordering, I was a little scared getting them from china, but the schedule they give for shipping is very very precise and correct! No complaints from me :)
Nakeela B.
The glasses are so nice and well put together… From the time I went on Firmoo to just look I was drawn in by the ability to put the glasses I was trying to g on on my face… It let me know exactly how each specific pair looked on my face… The experience was effortless and so many options… I will definitely be buying a few more pairs from Firmoo😉👍🏾
Ashley W.
I love love LOVE my new glasses! Ive gotten 3 pairs from Firmoo and they're all incredibly comfortable and the prescription is right on! Super cute and affordable glasses! 10/10 recommend!!!
Emily R.
Easy to order, easy to put prescription in and arrived quicker than originally said. Brilliant glasses for the price also got prescription sunglasses which are great. Got 3 pairs of glasses and 1 pair of prescription sun glasses and couldn’t be happier! Will deffo be ordering again!
Lorraine
Outstanding as usual. Questions are answered in a clear, concise way. The AI Max is great. Human CS agents Dan and Jamica are excellent. They could teach other companies a thing or five!