FirmooReviews of firmoo.com

I've now used Firmoo 3 times, I and my family have very strong prescriptions and other sites simply refused to serve us. Firmoo with every order have gone out of their way to try and help with any request and have always done it quickly and politely. I would not hesitate to recommend them and say if you have questions or have very strong prescriptions like us, go talk to them!

Firmoo's customer service has treated me very well, and the glasses are very good and economical. The first time I placed an order, I took the glasses to the eye doctor, and I told them they were of high quality and my exact graduation. Very happy with them. Thank you.

When I received my first order, the frame was too big for my face. I knew I was not going to wear them. So I wrote an email to Firmoo if I could get a refund or exchange them, and right away I was told there was no problem exchanging them. The frame cost $ 30 so they told me they would give me a credit for that amount on a new frame. I chose another model, this one was $ 4 less than the previous one. However I wanted to add the anti reflective (which I had forgotten on my first order), this one costs $ 4.95. The lady told me that they would make my new glasses for free, without extra charge and shipping cost. Also, I didn't need to return the glasses that I was dissatisfied with. This saved me from paying the delivery back. The service was prompt and excellent. In addition, delivery is fast. I recommend this company to anyone.

Really nice glasses!! Super light, thin and chick! Packaging was great and definitely was not expecting to get the case, cleaner, repair kid nor bag!! That was a total surprise! Will definitely buy again from this website!

Great value, excellent quality, and top notch customer service.They will definitely go above and beyond to make sure their customers are happy.

Customer service is excellent at Firmoo. I had many questions since my prescription is pretty strong and wanted to know which frames would fit my lenses. The customer service reps responded very quickly and advised me the whole way through. My frames came quickly and in great condition.

To my surprise the glasses were nicely packaged and good quality. I kid you not my glasses under 30 bucks were clearer lens then my glasses I just got over 200 bucks. I am sold on using this site and referring others. I have received many compliments. I am a happy customer.

Firmoo is a great online business for those who like fast, convenient and easy shopping! Firmoo offers excellent customer service and prompt delivery! The website is easy to use and uploading your prescription is as easy as 1-2-3! Once the prescription is in your account the next shopping adventure will be even easier! Once you've placed your order they send regular updates on your parcel! The return policy is really slick and easy as long as you return the item within the allotted time. I could not be happier with my experience with Firmoo!! Thanks Firmoo!