Courtney B.
Customer Service
Extremely satisfied with the customer service experience. I will always use Firmoo.

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Courtney B.
Extremely satisfied with the customer service experience. I will always use Firmoo.
Riccardo
Lots of frames, and lenses for every defect (even for strong shortsightness) with good results at cheap prices. Quick and kind support. Very quick shipment, very short times from ordering to delivering.
Seth O.
Quick to respond and replace wrong orders with excelledt customer service.
sabina G.
Fast, nice, polite....amazing :)
Stephanie
Amazing customer service. Easy online communication. Great glasses...great prices! I couldn't ask for more.
Steven C.
Great service and after sales second to none
Serrine S.
Excellent and fast service. Thank you so much for all of your help and time. Much appreciated Kate.
Goranka S.
My first pair of eye glasses progressive RX was not working for me, so I received a second pair free of charge, allowing me to keep the first pair as a back up. Excellent customer service. Would not hesitate to use them agan, or recommend to others.