Douglas C.
Very good product and good customer …
Very good product and good customer service. When I bought the spectacles the first time round, DHL lost it, but Molly offered to make a new pair of spectacles for me free of charge. Excellent!

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Douglas C.
Very good product and good customer service. When I bought the spectacles the first time round, DHL lost it, but Molly offered to make a new pair of spectacles for me free of charge. Excellent!
lorelove1516
First time I've ever ordered glasses online so I was nervous about how this would turn out. I'm so glad I checked Firmoo out. I love the glasses I got and I'm very happy with the lenses I chose. The shipping was super fast. I received my glasses in a out a week and a half. I totally recommend getting glasses from them 😊
Princess S.
Excellent customer service awesome quality glasses very satisfied with service would recommend highly to anyone super happy customer thank u firmoo x
Mark M.
Very Fast Service
James K.
Great service. I have nothing bad to say.
Yann H.
I ordered 2 pairs of glasses from FIRMOO recently, there was a small delay for delivery (of which I received email notification), they were very nice and refunded me 50% of the delivery cost. I received the glasses and I am very satisfied with the quality of the frames / lenses and most importantly the lenses. I recommend the blue filter / thinner lenses, for extra comfort and lesser eye-strain for computer / digital viewing. I have been wearing glasses for 25 years and I am very picky / selective for glasses, and FIRMOO has reached my expectations. Do be patient if they notify you with a delay notification, it is normal for delay in lead-in time between frame & lenses manufacturers. Overall I give FIRMOO a full 5 Star Rating! : )
Sadie R.
Jeg købte et par briller med glidende overgang/progressive for ca 500 kr inklusiv forsendelse via England. Supporten var super hjælpsom i forbindelse med en ændring i forhold til min gamle brillerecept, der var hundredvis af billige stel at vælge imellem og købsprocessen var meget enkel. Brillerne er ankommet i dag forsvarligt indpakket, lagt i en microfiberpose inden i et pænt og solidt etui, inklusiv en stor microfiber-pludseklud. For mig har briller altid været noget som blev skiftet med 5-10 års mellemrum, og så var der 10 billige stel at vælge imellem i butikken. Men lige nu har Firmoo et tilbud, hvor man får det billigste par gratis, så ender nok med at købe et par stykker til!
Stacy
My experience with Firmoo started out rocky. My first pair of glasses came with a defect. But Lynn, my CSR was SO helpful! I got replacement glasses in a flash and Lynn has been so friendly and helpful. I have since ordered more pairs of glasses from Firmoo. I would definitely recommend them. Great customer service and great prices on glasses!