Mallory B.
Excellent customer service!
Excellent customer service!

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mallory B.
Excellent customer service!
Jan M.
I’m so in love with my glasses! They’re so light and comfortable to wear! Best glasses I’ve had in a long time. The customer service is even better!! Thank you firmoo!
Gummybear Q.
This company has amazing customer service. Their products are affordable and worth the try. There is a certain ease of shopping online for glasses, besides the price. I liked the ability to try-on online before I buy, it helped me pick a pair that suited my face or style I wanted. I am very happy with my purchase and would consider them again in the future for glasses.
Brenda A.
Amazing customer service , such great representatives. :)
Imogen
I have never ordered glasses online before so I was really anxious about wasting money on frames that wouldn't look good or lenses I couldn't see through! Thankfully the gamble really paid off! The frames are great, they fit beautifully and they come with a tool kit so if they don't fit perfectly you can adjust them. I was contaced by Firmoo as they were worried about my PD numbers being wrong, I re assurmed them I'd been measured by an optition and they made the glasses as I requested. I can see perfectly! I'm so impressed, I'll absolutely use them again and I'd recomend anyone else to try them.
Heather R.
I really love Firmoo.com- they sell cute glasses for a really reasonable price. They provide all of the information about the frames that a person needs, to find well-fitting frames that flatter your face. Thanks to their great deals, I now have a new favorite pair, a backup pair, ANOTHER backup pair, AND a prescription pair of sunglasses- I could never afford to do that through my optometrist's office! Also, they're really, really accurate on prescriptions- I've never gotten a pair from Firmoo that wasn't correct (although I have locally, which speaks volumes about the quality of some of our local providers!), and every pair has fit correctly, right out of the package. Great quality, and great service- I would recommend them to anyone who wants great glasses for a decent price.
Jas
Amazing amazing !! The shipping here is fast and they are always quick to replying their emails and helping with your needs. When I ordered my glasses I wanted to change a frame so I emailed them and they changed it for me and did not take a long time at all and my glasses came earlier than I had expected . I also asked to get a new pair of glasses since mine broke and they did that as well. I am super happy with this company and will be sure to order more.
4conner4
Jack has given me the best service, always fixing my problems easily!