FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Ray B.
Fast delivery and helpful customer service! I made a mistake with my first order and firmoo helped solve the problem! Not to mention, the craft in the glasses are really well made. The packaging that the delivery came in was well protected!
Monica
As a person who wears glasses and wants the best way of protecting my eyesight as much as I can. I was hesitant about ordering because I didn't understand how it worked, before I did my order, I went ahead and emailed and asked questions about my PD. My CSR Vizy responded quickly and attached an image of how I should submit my prescription. I went ahead and ordered sunglasses and a pair of glasses. After I completed my order and submitted, I wanted to add Anti-Reflective coating so I put a message in my order and Vizy responded to me and did put it in my order but sent a link to pay the difference. I paid the difference and sent her my confirmation ID and she replied and went ahead and notified me that she reviewed my PD and made sure to submit my changes to the factory. I am so grateful that the response was really quick especially because it's an eyeglasses company. I look forward to receiving the glasses!
Kaye E.
Good service and quality and fast shipping. ❤️
L W.
Fast response time, and very helpful!
kiah43
The glasses were perfect and it came with it’s own case, glass cloth, and a tool to fix the glassess
Ashley P.
Excellent customer service, shipping was fast, glasses are very unique and well designed... plan on getting more in the future
Vicky H.
Very happy with my glasses! Great quality frames and lenses, perfect fit and vision! It’s the first time I buy glasses that sit on my nose without looking crooked or without sliding down. Because the price is low I can buy a few pairs and experiment with different styles. The customer service is excellent and always ready to help. Never buying glasses from anywhere else again!
Hillary
I spoke with the CSR named Agnes. She was extremely helpful and addressed all of my concerns. She was able to help me out with a discount as the pair of glasses I really wanted were not part of the discount that applies to another similar pair I was previously looking at. This help me make a purchasing decision much easier where I can get the glasses I liked more. Now I just hope that the glasses are just as amazing as their customer service is.
