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Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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ewhatley1210
Very helpful! Quick solutions!
Meli Paola L.
Muy buena la experiencia con firmoo y las gafas de buena calidad
Skunk
AWESOME GLASSES FOR UNBELIEVABLE LOW PRICE!!!! CUSTOMER FOR LIFEEEEE!!!!!!!
Emma H.
I was apprehensive about buying prescription glasses at first but then i thought, its $30, what have a got to lose! After purchasing my glasses from Firmoo, I now would feel 100% confident in recommending them to others. The purchasing process was simple, postage was fast and I love my glasses. If you are worried about the prescription I would say don't be afraid. So long as you have your correct script from your eye doctor they will make them perfectly. I can see better in these glasses than I can in my $300 pair from Specsavers.
Cecilia
I had some issues with payin for my order but i got helped really well by Firmoo! Glad to say that everything worked out in the end.
Donna
I'm very pleased with my perched. Very good customer service via e-mails Defenately will recommend.
Julia M.
I ordered a pair I was not in love with, and i emailed the customer service about it. I got a quick, sincere, and extremely nice reply. The customer service of this online store is impeccable! Specifically, Molly, who helped me out, explained every option I had in either returning or exchanging my glasses. Definitely will shop again. Thanks, Firmoo, for caring about your customers, making them feel like family!
Em D.
I got tired of the limited options available on sites based here in the UK. They never had what I wanted and often times the glasses were flimsy and low quality. I wanted big, oversized prescription glasses and typed that into Google and got a list of sites which claimed that they had those. They didn't. Then I got to the firmoo link. I was pleasantly surprised.I got excited. How could a site have so many different types of glasses available? Glasses which I liked! I easily started adding lots of different glasses into my basket but then remembered, I've never ordered from here before... I had the typical questions; how safe is it? Would it come? If I have an issue how quickly could it be rectified? So I simply chose two using the BOGO code and waited. Honestly I thought there would be an issue somewhere. But there was NONE. I don't know exactly where it comes from but I know that using the site I used to which was based in the UK, I would expect to receive my glasses by the 12th day after ordering. With Firmoo, my glasses were delivered to my door within 6 days. How?? I ordered on a Friday and received the following Thursday. Already, Firmoo had gone up to a great standard just by how quickly it came, now was the test of how good was the quality.. From the hardcase which I absolutely love, I knew I was in for a treat.. then I inspected the glasses and honestly, I've had a lot of glasses in my time, including designer frames.... The quality was amazing. The feel, the look, how true it was to the picture, the lenses, everything was amazing and it was durable.... I've had my glasses for a while to test them out and give an honest review and it is one of if not the best frames I've had. I won't be buying glasses from anywhere but Firmoo. My next order will be some prescription sunglasses along with some additional frames so I can change up my look as and when I please lol. Oh, customer service is also amazing. Answered my questions within an hour and was very courteous and professional. Thank you Firmoo.
Response from FirmooMar 2, 2018
Dear Customer, Thanks for your trust and support! Firmoo's mission is to offer affordable glasses and help customers see better. Should you have any questions, please don't hesitate to contact us. Best regards Firmoo Customer Support