Ilona W.
Jack really helped me by answering all…
Jack really helped me by answering all my question and he was very kind!

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Ilona W.
Jack really helped me by answering all my question and he was very kind!
Nusrat S.
I wasn't happy with the glasses I received but the customer service at Firmoo is absolutely incredible. Their live chat option/email responses by Agnes both are so quick and understanding I have hardly ever seen on online shopping. They are giving me full refund. I think I will buy another pair. Thank you Firmoo
Karyne B.
Very good service and devoted employees.
Gabrielle
Best customer service! Someone stole or lost my order during the shipping and I had the chance to reorder them for free! I would recommend firmoo to everyone!
Fm
Fast delivery and exceptional quality for the price I paid. Excellent customer service!
Lex
Firmoo is honestly the best service I’ve ever received. The glasses themselves are phenomenal. I got mine with the special lenses to block blue light because I use a lot of technology and it works amazingly well. Upon first ordering, I accidentally got my prescription wrong and the customer service has been truly remarkable and understanding. Definitely will be using Firmoo for all future glasses purchases.
chris
Faster shipping than others and I can read/use the computer wirh such sharp focus!
Gelly L.
So yall want to know my honest review. Well you got one. I aint saying its legit but it's legit. So Imma tell yall that my glasses got lost during shipping and it said it was delivered. So Im here thinking to myself where it could be and where has it gone. Check around, ask neighbors and even called up the post office. Waited like 2 to 3 days to see if would pop up somewhere. So Im like did someone really steal a pair of glasses. I mean I do live in a sketchy neighborhood, but everyone has common sense. But anyways, so like I was saying I contacted customer service to see if they could send a another because well my was missing. And they were glad to help. Im like thank god. They gave me a option for a coupon code or a refund. overall 5 out of 5