Connie
Love the glasses from Firmoo
Love the glasses from Firmoo. Excellent customer service as well! I highly recommend anyone who is looking for super stylish & inexpensive glasses to purchase from Firmoo.

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Connie
Love the glasses from Firmoo. Excellent customer service as well! I highly recommend anyone who is looking for super stylish & inexpensive glasses to purchase from Firmoo.
K.Glazer
Received my glasses, took very long ! Surprise just love them, very good quality. Never got a pair of glasses, before that i truly enjoy like those. Delivered to my door, in a beautiful case tools to fix. And more inside coupons etc.... I would love if they would send, a ruler to measure. Guess im having bit of problem, with the measurement. Cause my glasses or little to big, but still over all just very very happy..Will be shopping again at Firmoo, and will recommend to everyone. Thank you
Response from FirmooJul 9, 2018
Dear K. Glazer, Thanks so much for your review and feedback! We are so happy to know you like the new glasses. Hope you could kindly understand that glasses are medical products and need several days to process. And delivery time usually takes 1-2 weeks, depending on the shipping method. We do sell PD ruler, which can help measure PD as well as frame size. Any questions, feel free to contact us. Best regards! Firmoo Customer Support
Chereka
This company is beyond great. Yes I had a BIG problem but I got immediate customer service via email that fixed everything in the order and the rep was super polite. I have been telling everyone who will listen and will definitely use Firmoo in the future. I have already got a family member expecting her order delivered!
Gertrude B.
Great customer service by Sophie! would definitely order again from this website.
Cristhian N.
Excellent response time !
ateeq
I bought my first pair of glasses from firmoo and I actually bought the wrong frames. I contacted firmoo and they got back to me in a couple of hours on a weekday which I was impressed by and they helped me exchange my glasses without any issues. They dispatched the glasses with my prescription quickly too which I was also very impressed by as most online stores take atleast 2 weeks. UPDATE: I bought my glasses and has been roughly 2 weeks and my glasses have broken. I am very disappointment in the quality and build. I will not be buying from this company again. It was probably why they were free.
Response from FirmooAug 2, 2018
Dear Ateeq, Sorry for late reply. We just found your update on the review. Please don't worry, we offer a 3-month warranty on the product. Our CSR contacted you in the middle of July to solve the broken glasses issue. Please let us know if any other questions. Best regards! Firmoo Customer Support
Hannah
Glasses are fantastic quality. Fast shipping. I had a prescription error (drs fault) and they were still quick to remedy the issue and send me a corrected pair :)
Stephanie C.
The first pair of glasses I ordered didn't seem to be the correct prescription, so I contacted Firmoo and received a prompt reply offering several options to fix the problem. The new pair of glasses came out great and you can't beat the price.