FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Camille S.
Firmoo is a great company. They have quality glasses at very afforadable prices. And when you do need help, say you order the wrong color or the glasses arrive and don’t fit. Firmoo is very prompt at handling the situation. The shipping takes a few weeks but that’s very understandable considering the distance they travel. I have found them to be more reliable than some company’s based in North America.
Ash T.
If you experience any problems with your glasses and contact Firmoo they will do their best to help you. Some customers don't understand this and if they have a problem they simply leave a review stating their problem and never try to resolve it with Firmoo. Firmoo's prices are already great, but if you're glasses aren't how you like you can get a refund/exchange or they will even give you codes so you can order another pair just paying shipping. (Not every glasses site offers the latter). You simply have to communicate with them and explain the situation, instead of just giving them a bad review without giving them a chance to help you first. Firmoo's customer service is better than another glasses website I have ordered from. Will definitely be ordering more!
Dominique M.
I’ve had nothing but a great experience with this site. Very stylish eyewear at a great price.
Annie Itugbu M.
Excellent,love my glasses,customer service was so good,delivery fast,definitely will be referring people to firmoo and will also get myself some glasses soon👍🏼
Bonnie
Sophie gave fantastic service! Thank you for helping me by being so responsive and giving me great options to ensure I had a great experience ! I purchased two pairs of eyeglasses. I loved one and hated the other (it was too wide for my face). Sophie gave my return and exchange options and even recommended me two pairs that would better fit my needs. I ended up returning for a pair she recommended. :) can’t wait to receive it!
Joyful K.
I love these sophisticated stylish glasses, I have never ordered glasses online before but will never buy them anywhere else now. The prices are reasonable and cheap. Service was great, website was easy to navigate, and the glasses are very high quality. I highly recommend firmoo to all my family and friends.
Daria L.
I love Firmoo glasses! They are very fashionable and attractive. I used to consider glasses boring and not very attractive physically, but Firmoo has some very colorful beautiful glasses, so I highly recommend giving them a try.
Lizzy M.
Maggie responded quickly and efficiently. She was very polite and did an amazing job helping me and explaining what I needed!
