Kleos & O.
The best choice ever made!!!
The best choice ever made!!!

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kleos & O.
The best choice ever made!!!
Tendai A.
I have had a wonderful experience with Firmoo thus far! Sent the wrong PD and emailed them and within less than 24hrs I got a response and they fixed it for me!
nohelia G.
My package/envelope came opened and one of my pair of glasses was missing. I emailed Firmoo support and In just two days, they gave me the option of a refund or coupon to replace my order. Entirely thankful. But the pair of glasses that did arrive were beautiful and fit my face perfectly. Decent quality and came with a hard case.
Response from FirmooSep 11, 2018
Dear Nohelia, Thanks for your feedback and review! We have reported this issue to our logistic team for improvement. Best regards! Firmoo Customer Support
W I.
The glasses I bought wasnt suitable for me but the refund process was very smooth and simple! Great service
Vicky H.
They answer really fast and sent the package to China even if in the page the option isn't available
Eunbee
Prompt responses, more than reasonable accommodations.
PinkybearToys
I received a pair of Firmoo glasses to review on my Youtube channel. Even though I received the pair of glasses for free, all opinions are my own. I am impressed by the quality of customer service they provided. They were responsive to messages and the glasses arrived in a timely manner. The pair of glasses I received were quite nice and lightweight. Upon browsing their website, they had a huge selection. The glasses were affordable and there were customization options.This is the second time that they have reached out to me, hence my second review.
Yiseth H.
I love my glasses, they are beautiful of excellent quality, beautiful models and a fast and quality service, very happy