FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Amaiya
I wanted to return my glasses because I didn't quite like the fit, and I got a response back within hours. I was treated with the utmost kindness and respect and it was so so easy to order my new glasses within minutes of receiving the email. I would totally recommend this site to anybody.
Hali L.
I love and have loved every pair of glasses I've bought from this company.
Lucid
They will help you on anything! the live chat is 100% helpful and they will answer to the e-mails i recommend 100% !!
Ylonda H.
Molly is very easy to work with. She is great!
Chelsea R.
I didn’t have to wait long for a CS rep to get back to me. Ailsa was very helpful and resolved the issue I had about a pair of glasses I can’t return since I’d already ordered them. Not only are Firmoo’s glasses awesome, so are their CS reps! Thank you so much!
Jenny T.
Excellent service! They will explain if you have any questions. Trust me! You should order glasses with prescription here. It saves a lot of money!!!
Sierra L.
I was highly satisfied with the customer service I received. Molly helped me with my issue promptly and was very kind and thorough, I’m looking forward to receiving my new glasses! Thank you!
Alain
Good quality glasses and lenses for a very reasonable price! Their customer service is wonderful and will work hard to meet your needs! They very often have deals like Buy 1 Get 1 free on their site too
