Kevin T.
Amazing Service beyond what anyone…
Amazing Service beyond what anyone could ask for. Friendly customer service that responds to your emails within 24 hours and extremely helpful. Will come back again.

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kevin T.
Amazing Service beyond what anyone could ask for. Friendly customer service that responds to your emails within 24 hours and extremely helpful. Will come back again.
Katrin I.
Excellent customer service! Thank you!
Peter
The associate who has been working with me has been great. She took the time to explain to me the shipping process and timing parameters.
Tanya M.
The team was very responsive and clear with their communications. I can't wait to see how the glasses turn out because I want to buy more! Thanks for everything guys.
Olivia
Lynn was amazing. Thank you for your help!!! Quick response and super friendly. This was my first order with firmoo and Lynn helped me fix mistake. I will be back. High quality customer service.
tierra
After USPS lost my package and said they couldn't do anything about it, Firmoo helped me with no problem. I was able to reorder my glasses and took zero loss. I will tell everyone about this company and buy from them again in the future.
Katariina L.
Fabulous customer service and fast delivery. Great designs and easy to order. Will come again :)
Tomáš K.
Absolutly perfect customer service!