FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Beth B.
I love Firmoo! Their prices are unbeatable. Their glasses are so easy to order and I already ordered 4 pairs that arrived quickly and had no issues at all. They got my prescription right and the glasses are in perfect condition. Great company.
Malyree H.
AWESOME customer service! Very please with the product and the company in general.
Ester
Fantastic customer care, really helpful! I'll buy again and again
Lindsey L.
Great service! CSR Molly was wonderful. I will order from again!
Maya
Great, Fast Service. Although I wish there was another way to contact customer service other than waiting 24 hrs for a reply.
Response from FirmooDec 19, 2018
Dear Maya, Thanks for your positive review. You can also contact us by telephone or LiveChat. Our CSRs will give you timely help during the working hours. Toll Free: 1-855-487-6006 (Everyday, 7 a.m.- 5 p.m. PDT.) Live Chat: Start a live chat at firmoo.com (Everyday, 7 a.m.–6 p.m. PDT.) Need any help, feel free to contact us. Sincerely, Firmoo Customer Support Team
Sabrina P.
I absolutely Love my new pair! They’re very comfortable and just the right large size I was Looking for. The only thing I was just slightly bummed about was the case it came in. I kept seeing the beautiful world map print cases that everyone’s glasses were coming in and I was looking forward to receiving the really pretty case. But when I opened it, it came in a plaste one. So I was a little bummed about that but I still Loved everything about my glasses and the speed of which they came!!!
Emily
I just got my glasses today! From the few hours I’ve worn them I’ve gotten so many compliments! They are super comfortable on my face and the best part is they only took a week to get here! I recommend them!
Eydid A.
Zanna is one of the nicest, helpful, and efficient customer service reps I’ve ever talked to ❤️ Thanks for all the help
