FirmooReviews of firmoo.com

Honest. Fast. Well manifactured... A1 Firmoo!

Eyebuydirect < Firmoo Wonderful frames and quality!! When I submitted my order I accidentally put in my contacts prescription (they're not the same if you didn't know!). I emailed them to let them know it needed to be changed and it was done the next day. I was very happy that the same person handled my emails and I got responses from one person only. I feel that left little room for miscommunication and that if something would go wrong, it’s traceable to who said what. I mention this because I ordered a pair of glasses back in January from EyeBuyDirect. I have a half measurement PD and on EBD’s website they do not have half sizes. I emailed them to ask that I could possibly get a half measurement as it is my prescription. One person informed me that was fine, another told me they could not. I liked my glasses from EBD but I noticed that if I was not looking through the center of the lens, my vision would be blurry and it would give me a headache. Their site suggests that it takes some time to get used to looking through the bottom of the frames but I wore these glasses frequently and had the same prescription before that so there should not have been any reason that I had to get used to the prescription. I fully believe I had the wrong prescription because of this. On top of that, I was cleaning the glasses from EBD and the frame arm snapped.

Great service - ansrd all my qs. Great glasses for the price w their coupon!

The processing takes a while which is expected but, response from customer service is outstanding.

Styles are great! I’m very satisfied!

I am so grateful for their great customer service. I am amazed at how quick and efficient their communication was. I wish there was a way to thank them physically. I was able to get a coupon to cover all costs of my glasses. Unfortunately, I recently heard about the blue lighting lenses. So I was only able to get 2 glasses (1 with blue lighting & 1 regular) with upgrades. It was nice of them to accommodate my glasses. Mahalo!

I recomend FIRMOO to evrey one because they do a very excellent job , well done and thankyou.

very convenient i'll give it a 10/10!!