FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Roberta P.
Montatura e gradazione delle lenti perfette!!!! Ero abbastanza scettica ad ordinare (il prezzo mi sembrava troppo basso per degli occhiali completi, calcolando che sono ben 23 anni che porto occhiali e meno di 100€ tra montatura e lenti graduate non li ho mai spesi), ma devo assolutamente ricredermi! Ordinerò nuovamente da questo sito (ho già adocchiato un paio di occhiali da sole e di occhiali anti luce blu) e lo sto consigliando anche ad amici e parenti!!!
Ann
Excellent customer service! Jeniffer was fantastic. She recognized a problem w my RX and reached out to verify. I received a text, a call and an email to resolve the issue. With Firmoo I can get a quality product for an affordable price and receive the best service- it’s just a win win! Thank you!
The I.
Got 2 pair of glasses love them..great price and good quality...would and WILL buy again and again and again....
Gina Bond G.
❤️ love my glasses! They were exactly what I wanted and exactly as pictured! I ordered two pair the first time and then ordered another! I think I have an addiction now lol 😆
Brittany B.
The glasses are always a great quality. I recently had a problem with an incorrect prescription (the error was on my end) and they helped me out extremely quickly and with such pleasure. I thought I was out $100, but they handled the situation so well and eased my stress level.
Stacy
This website is amazing!!! I’ve purchased six pairs of glasses from them and I love them all. They are super affordable and seem like very good quality. Whenever I get a new Rx for glasses, I go right away on firmoo to purchase some glasses. They’re customer service is also amazing. I only ever encountered a problem once when my order took awhile to arrive but it was because of the problems overseas. They did email me and offered to refund me for shipping but it was okay because they have amazing customer service. I didn’t mind waiting for them to arrive. I don’t think I’ll buy glasses from any other place!
Tegan
Love Firmoo!! I have ordered 7 pairs of glasses from them and the only pair I didn’t like, they were more than happy to help me! I love the glasses and the customer service!!! Plus blue light blocking and driving lenses are a bonus!! This company has made me love wearing my glasses!
Kat
Incredibly happy with my service with Firmoo and Shandee. I’ve purchased a few glasses from you guys, it’s always a guessing game but it’s always worked out until this last order. The lenses were correct and the frames were adorable, but a little too narrow for my wide face. I reached out and I was helped very quickly! You offered me a credit for new frames which was incredibly generous. I inquired on how to get the frames that don’t fit, back to you. And she said I could keep them as a spare or donate them. I’ve always been happy with the frames I buy from you and the timeliness on getting them. I even tell my clients (I do hair) about you guys. But after this, I will continue to be ever loyal to you guys! Thank you so much!
