Krissy
Great service!
Retina responded swiftly and addressed my issue. Great service.

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Krissy
Retina responded swiftly and addressed my issue. Great service.
Noelia
¡Me encanta! Es la primera vez que pido gafas por internet, pero al ver las buenas recomendaciones de Firmoo quise probar. No estaba segura de que me quedaran bien, pero me encanta el resultado. Pedí dos, una para trabajar y otra para el día a día. El envío también fue bastante rápido, teniendo en cuenta que vivo en España, sólo tuve que esperar 2 semanas. ¡Fue un acierto! Sin duda lo recomendaré y volveré a comprar.
Taylor
Restina shared valuable information on how to adjust my glasses to fit my face. I'm now happy with the fit and no longer want to return them. Thank you, Restina!
Mariella M M.
I trust Firmoo to purchase my next glasses again from them, as they gave me a sterling service throughout. Nice glasses too!!
Hilary P.
I actually did not like the glasses that I ordered. They were way too big for my face and looked ridiculous. I contacted Firmoo about a return/exchange, and chose the return option. They will be crediting my card for the cost of the glasses (less shipping) and it was super easy to do. I wish I'd found a pair I liked, but I'm thankful that I was able to get most of my money back.
Arbie M F.
Anna was friendly and courteous. I was offered a resolution that was very reasonable. Thank you, Firmoo!
Sandra C.
Incredible service! Friendly, professional and timely responses. Great prices as well. I will use Firmoo for all my futures pairs of glasses!
SM
This has been the 5th online specs company I used and definitely recommend it! I've ordered several frames including ones with gradient colour as well as photochromic lenses and they are all great! Good website to navigate with plenty of info and reviews - the weight of the frames are crucial for me to decide and I so appreciate that they do put this important information in the description. Firmoo costumer services are readily accessible and nice to deal with.