FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Nicole
I mis-ordered my glasses’ coating and was very upset because it was highly reflective. Upon contacting firmoo, Hydrella and claire replied promptly with instructions to help me and i managed to reorder the glasses with the correct coating. Also with their generosity in providing me with a voucher/code. Greatly appreciated and will highly recommend to my friends as the lenses are gorgeous too. Thank you!! 💖
WA
5 star for customer service.
Terri E.
Ok customer service is amazing. I will try again the future forsure. I'm huge on customer service if it's bad a dont use again. But since day 1 with questions and such just amazing.
Sr. Sara Almudena Morro L.
Mucha variedad de gafas, y a un precio increíble, servicio rápido y bueno, yo por el precio de unas gafas de una óptica normal me he comprado 6pares diferentes para variar. Me encanta y encima Buenos descuentos y promociones.
Uyen N.
There’re many beautiful glasses to choose from. Thanks Karen for the helpful information about the suitable glasses frame and the delivery was on time before the Christmas season.
Sharon G.
First time ordering, glasses came, and they were perfect, clear vision, transition works really well, fit perfect, but I goofed on position of no-line bifocal, when I mentioned it to Firmoo, they gladly sent coupon so I could order another pair with correct position of bifocal, I just received those and they are absolutely PERFECT. I highly recommend if you need glasses. Service is awesome. So happy with my new glasses!!!
Forough F.
I am absolutely satisfied with my purchase. It was quick, great packaging and very good quality ALSO very very affordable.
Marc H.
Customer Service was helpful.
