Dominique S.
They are great and really try to help…
They are great and really try to help all customers. Thank you so much

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Dominique S.
They are great and really try to help all customers. Thank you so much
Inge
Love the help I receive every time! They are so friendly & helpful!
Bianca
One of my glasses came in broken and they sent me a new one asap :)
Brittney
I had trouble with receiving my package, I was responded to promptly and so very kindly. I truly appreciate it! Everything has been resolved and I'm so pleased with my glasses. Thank you!
Taína H.
I have requested to change my referral code via email a sunday night and surprise! I got a very quick answer from the team.. Then in less than 24 hours I receive my new code available as I request it. Fast responses make us feel cared, of course
Katie
I worked with Tine on getting a refund for my glasses that just didn't quite fit my face the way I thought they would. Wonderful, fast service was delivered!
Donald B.
I put in the wrong address but customer service reached out and took care of the issue for me and I’ve since received my glasses. Thank you all for your help!
Asha A.
I love my glasses and their customer service is excellent and very satisfying. I cannot wait for my second order