Talia S.
Great communication!
I ended up having my issues fixed with no problem! Great communication and patience.

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Talia S.
I ended up having my issues fixed with no problem! Great communication and patience.
SIMONETTA
Happy very satisfied .. perfect glasses efficient and professional customer service ... despite my bad English (I'm Italian).
Ela
Ich habe zum ersten Mal bei Firmoo bestellt und es wird definitiv nicht das letze Mal sein. Die Lieferzeit war knapp eine Woche und die Brillen sind qualitativ gut verarbeitet. Ich hatte jetzt zur Probe nur die Standardgläser genommen. Bei den günstigsten Preisen ist aber mein Rat ruhig etwas mehr für die Gläser auszugehen, da sie doch sehr spiegeln (stört aber beim sehen nicht) und etwas dick sind (-3.75 Dioptrien). Aber auch das fällt bei den sehr dünnen Rahmen garnicht auf. Ich empfehle Firmoo auf alle Fälle weiter.
VivG
Excellent glasses, excellent website and excellent communications I cannot fault this company - have told a lot of my friends and will be ordering another pair of varifocals very soon Thank you
alison B.
Absolutely faultless service, Pre sale and after sale. Glasses take a couple of weeks longer, but the staff are exceptional and go that extra mile to assist you, none of the you’ve paid so there’s nothing we can do. I would highly recommend. Glasses at a fraction of the cost in UK. 😀
Liliana
Absolutely lovely customer service. I emailed them about a broken frame that I received and they replied within hours and gave me a coupon to get a new pair for the price I paid. It was very easy! They went above and beyond my expectations. Would definitely recommend!
Hannah
After purchasing $300 glasses in store that were defective and super heavy from another company I wasn’t happy with the idea of going into stores trying on more so I decided to checkout firmoo. My 1st order was great, the glasses were super light & fit my face perfectly plus they have a great selection of kids sizes. They also have a huge selection of rings for sunglasses. My second order had some defects probably from being tossed in shipping and I was given a coupon to replace them.
Danielle S.
They were so nice!