FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Letizia P.
Un negozio virtuale super! L assistenza è fantastica sempre pronta a rispondere a tutte le domande. I prodotti non hanno nulla da invidiare a negozi di occhiali molto cari. Comprerò i miei occhiali da oggi in poi sempre da firmoo.
leo M.
I love the frame options and blue light lenses! Bought multiple ones! Great qualities!
customer
Very good quality for the price. The only thing I will suggest they need to work on is the postage. As it takes ages to arrive. and Aside from that. everything about this website is fanatics with various good quality glasses.
Response from FirmooMay 31, 2021
Thank you for sharing your shopping experience in firmoo. Sometimes there are shipping delays which will cause troubles to our customers. Please rest assured that we are always getting in close contact with the shipping company to make sure we can solve those problems as soon as possible. You may also consider to choose Express shipping in the future so that you can get the parcel earlier. Thank you!
Coleen
Excellent service. Arrived promptly and the glasses fitted me like a glove. Thank you Firmoo.
adrian S.
Got to say this company’s customer service team are excellent i had issues but was sorted out with no problem will deffo recommend and use again :-)
Eulàlia
FANTASTICO Servicio, un 10!!!
Swaggins
Nice glasses at an affordable price. Was able to exchange a pair that didn't work for me for a different lense option easily.
Holly O.
When I received my glasses, they were too big for me. I requested an exchange, and was contacted less than 24 hrs. later. Not only will I be able to exchange the glasses, I do not have to send the original pair back. This process has been made very easy and convenient for me, and I greatly appreciate that. I am a customer service professional myself, and this is the way you do it if you want happy repeat customers. Very satisfied.
