Happy C.
Great company
Great company. Great selection. Great prices. Great to do business with. Have been a customer for many many years and will continue to be a customer. Great company.

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Happy C.
Great company. Great selection. Great prices. Great to do business with. Have been a customer for many many years and will continue to be a customer. Great company.
Latoya
Awesome customer service. They exchanged my glasses for me with no hassle whatsoever.
Mike D.
I'm happy with the glasses. They are lightweight and comfortable, and I like the way they look.
Ruth F.
Great quality and fast shipping! Extremely impressed with my new prescription sunglasses. I purchased on the bogo, what a deal! I’ve ordered in the past and love how trendy and affordable it is! Thank you :)
TamyD
Ho ricevuto oggi gli occhiali, ho dovuto pagare altri 18,58 ''contrassegno''al corriere altrimenti non mi dava la merce, non so per cosa sono questi 18 euro in piu, a questo punto non so quanto conviene. Comunque gli occhiali sono perfetti. Aggiorno:mi hanno rimborsato la metà dei 18€,gli occhiali sono bellissimi ma il fatto che si devono pagare poi all'arrivo 18€ è penalizzante. Ho lasciato 5 stelle per il servizio clienti,impeccabile,grazie
Response from FirmooJul 14, 2021
Mi dispiace. La tassa di spedizione è stata pagata alla società di logistica prima della spedizione. Potrebbe inviare la fattura per tale commissione a [email protected]? Per favore, non preoccuparti. Se è una tassa personalizzata, la rimborseremo. Si prega di controllare il collegamento per maggiori dettagli.https://www.firmoo.com/search-eyewear-keyword-custom%20fee.html?profile=helps
Leslie T.
Helped out a lot.
Stephanie L.
I accidentally ordered a pair of non-prescription sunglasses when I needed them to be prescription so I contacted Firmoo after the order came to check into returning or exchanging and they gave me a $30 off coupon towards my next order! Very prompt and generous customer service, thanks Kate!
Kim C.
Ordered glasses that didn’t suit or fit right and they rectified this within 24 hours of first contacting them. Excellent customer service.