FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Nicole M.
Customer Service is UNMATCHED! Firmoo has the absolute best customer service ever! They have been prompt and comprehensive in their response to issues I have had with my glasses. I will use Firmoo over and over again.
María Luisa A.
Hubo un problema con la empresa de mensajería, pero Firmoo se hizo cargo y me remitió las gafas con otra empresa. El envío tardó por este motivo. Pero las gafas son excelentes y su servicio de atención al cliente excepcional. Mereció la pena esperar!
Celestine L.
Kate was a great help and solved my issue immediately! I also greatly appreciate her checking in when I didn't respond to the initial email. Everything went quickly and smoothly. Thank you again!
KIMBERLY K. C.
I initially received an order with frames that had become warped and didn’t fit well. Firmoo replaced the order free of charge even when I could no longer locate the original glasses to return. Very pleased with the replacement! Quality is great and the prescription is perfect. I highly recommend!
Linda K.
Have ordered several times and have always received fantastic customer service. Arrival time takes a while, but for the price they are worth the wait. Good quality frames. Clear lenses. Definitely will keep ordering.
Response from FirmooJul 26, 2021
Thanks for choosing Firmoo. We will try to the best to provide faster shipping. Take care and stay safe.
Balindile N.
I am very happy with the glasses. I am from South Africa. 😊😊 I'm definitely gonna use FIRMOO always!
Ben
Prescription sunglasses are great. Really good value for the price, look sharp, prescription is perfect, I’ll order from this company again.
Davette L K.
I love my glasses!! The price, and quality were awesome! The turn around time for receiving the glass was faster than expected.
