Ron R.
Item Return/Exchange Experience
Kindly handled my request and allowed me to exchange my item within 30 days of purchase. I only had to pay for shipping.

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Ron R.
Kindly handled my request and allowed me to exchange my item within 30 days of purchase. I only had to pay for shipping.
Jeannette K.
We are thrilled with our order. We purchased a pair of glasses for our 11 year old daughter. Kids are hard on glasses, so the quality and more then anything the price was perfect. Ordering on line can be a bit scary compared to a local purchase. But, the order was filled quickly, the prescription was right on and the fit was perfect. I will be doing business with this company again.
Jatniel M.
Excelente servicio!!
Maria D.
Very good CS.
CRYSTAL R.
Quick to solve any issues. I appreciate Thanks
Huong
My right and left eye prescriptions have a big difference, and they reached out to me per mail to double-check if I put in the right information. Such an amazing customer service! Will mostly recommend Firmoo
Azia
Maricar was very informative and helpful with processing my exchange. I’m happy to know there is somewhere I can donate my old glasses.
MsHuniBee
This was a Tik Tok made me do it purchase!! And I was very surprised and impressed. And they came so much sooner than I had expected. A good experience all round..