FirmooReviews of firmoo.com

My glasses were lost by FedEx and they weren't delivered as stated, so I contacted Firmoo and they gave me the option of either getting a full refund or they would remake the order and send it to me. I chose to have the order remade. I ended up getting that new order and FedEx found the lost order so I contacted Firmoo and told them I now have 2 sets of my glasses. They told me to keep both sets as a gift from Firmoo!! Unbelievable customer service!! Love Firmoo!!

My experience was frustrating at first because my glasses were lost in transit. Firmoo was eager to get a replacement sent out which the Apt # was missing off package so they were sent back. Firmoo issued me a full refund. Once they received glasses they still confirmed my address and sent out my glasses. I am grateful that they went out their way to satisfy me as their customer. I will continue to shop with Firmoo. My glasses were perfect and my prescription was very accurate. I would recommend Firmoo to everyone, especially those with prescriptions. There are always great deals on frames. You literally will save hundreds a dollars choosing Firmoo!

Spoke to Marc who was very helpful and pleasent, helped me pick the correct options, great customer service and would highly recomend

great customer service. I ordered two pairs of glasses and one of them didn't fit me at all. I wrote to them to make an exchange and they answered me quickly. very courteous. I highly recommend.

I ordered two pairs of glasses on Feb. 9th and got them delivered on Feb 23rd. I used standard shipping and I will use express shipping next time. When I took them out of the Flourescent green boxes I loved what I saw. The quality and build is great. I put them on and I could see so much clearer. I took a selfie and sent it to my wife and she loved them. I changed my profile pic on social media. I love these glasses and I'm pretty sure that I'll be ordering a stylish pair soon. Where I live the local stores would charge over 3 times the amount for what I got the glasses at Firmoo! I give them 5 stars. I have already referred them to friends and I have another pair in my cart already

Amazing customer service and products!!! Love love love!!!!!!

Loved my glasses…. They are beautiful, clean, and easy to see out of.. just absolutely flawless. I will be ordering again!!!

I love the glasses i can see far and more experiences.