FirmooReviews of firmoo.com

Firmoo is amazing! For someone like me who has a high prescription, it can be difficult to find affordable glasses due to the cost of thinning but with firmoo I can get stylish glasses with any added extras I need for a really reasonable price. Their customer service is 5 star and my glasses always turn out accurately fitted and with the correct prescription despite them not seeing me in person. It does take a little longer for delivery but it’s worth it.

I had already received my wonderful glasses but was surprised to see a personalized email from the Firmoo support team a couple weeks after just making sure I had indeed received them and that they came in good condition! I’m assuming the team maybe never got a delivered message from the carrier so they reached out to make sure I had them with no problems! You can’t get better customer service than that!

I’m am very pleased with my two pairs of eye glasses! Nice quality. I plan to purchase more in the future!!!!

Dopo un po’ di remore ho deciso di ordinare da questo sito 3 paia di occhiali graduati tra cui un paio da sole! Miglior scelta di sempre!! Ho speso in totale 120 euro, prezzo che avrei speso probabilmente solo per un paio di lenti. La qualità dei prodotti arrivati è ottima e le lenti hanno la giusta gradazione (cosa che mi preoccupava maggiormente essendo fortemente miope). Servizio clienti anche eccellente, ho avuto ritardi nell’arrivo del pacco (ci ha messo 3 settimane ad arrivare) e loro sono stati velocissimi a rispondere e a dirmi dove potevo trovare tutte le info del mio pacco. Consiglio davvero a tutti quelli che amano un po’ di stile senza voler spendere un patrimonio in occhiali!

Ich habe heute zum zweiten Mal meine Bestellung von Firmoo bekommen. Ich war bei meiner letzten Bestellung schon echt zufrieden, sodass ich mir dieses mal 3 Brillen bestellt habe. Und ich muss sagen, das Preis/Leistungsverhältnis ist TOP. Das einzige was ich ein wenig "doof" finde ist, dass sie nur "Expressversand" anbieten und dann dauert die Lieferung doch um die 2 Wochen. Aber das ist nicht weiter schlimm, wenn mans weiß. :-)

Wirklich sehr gut und viel günstiger als fielmann! Bei einer rückerstattung habe ich das ganze geld zurückbekommen anstatt sie zurückzuschicken müssen

I have been having a reslly hard time with getting my glasses delivered , I spoke to Owen,Mary and others however they all had 1 solution and that was to contact buffalo myself which was frustrating because I have been doing that, I then got ahold of Kalie who was very brilliant and she/he gave me alternatives seeing how i had been sent from pillar to post ,and got my order remade and delivered very quick, Kalie had constant communication to make sure I am at ease and for that I salute him/her for the perfect customer service , and this was indeed customer experience than customer service because my experience with Kalie was definately worth it more than my service with Firmoo, I cant recall when i started talking to Kalie but it was now in January

Super Unternehmen. Der Kundenservice ist super, die Lieferzeit beträgt ca. 14 Tage mit Sehstärke. Die Qualität der Brille ist sehr stabil. Wo anders hätte ich das 3fache gezahlt. Rückversand muss selbst getragen werden bleibt aber innerhalb Deutschlands.