Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
firmoo.com
Website
firmoo.com
Category
Vision & Hearing
Location
South El Monte, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 16% of reviews.
Latest
Most recent review: October 2026.
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I was really surprised and happy with my purchase on firmoo. After reading some negative reviews, I expected the worst however my new glasses are comfortable, they suit me well and are of high quality. Shipping was fast and I could follow the tracking every step of the way. I wouldn't hesitate to purchase another pair of glasses through firmoo.fr in the future.
PW
peter W.
I received a very good glasses
I just received my glasses from firmoo and very happy with it. the shopping online was quite easy. you have so many choices for frames but you can easily to narrow down to what you like. the glasses is better than my expectation at every aspect. The most wonderful part is that i even don't need adjust the glasses. It fit so well on me. thank firmoo!
KC
Kalifa C.
Prices are great
Prices are great, the glasses styles are lovely and shipping is fast.
AD
Adah
The company outdid its best
The company outdid its best. I love the size of my glasses,fits perfectly on my face. They are very light weight and comfortable,I also like the fact that they got the Prescription right.
Thank you so much Firmoo!!
BB
Bangaly B.
Love the glasses
Love the glasses very clear
JA
Jana A.
I LOVE my new glasses!
I LOVE my new glasses! They are made very well and super cute! I would definitely order from Firmoo again.
KK
Kaz K.
Customer Since 2017
I've been using Firmoo since about 2017 and have ordered several frames since then, living in the UK and the USA. In all of the years I've been using them, I've had no complaints at all and have been extremely satisfied each time. I ordered a couple of frames recently that arrived yesterday, and I felt the need to write a review just to mark how great they've been for me all through the years as someone on a budget.
Their customer service has always been helpful and very responsive, the frames have always been very affordable and seemingly good quality (they hold up for me and seem sturdy), and the prescription has always been accurate. Their frame selection is extensive and stylish as well. There's also many different add-ons and adjustments they can make as well (blue light blocking, sunglasses layers, thin lenses for larger RX numbers, etc). They have almost constant promos and discounts they offer in email; in fact they're probably the only company I use repeatedly where I don't mind the promo emails from because they're always good deals. As with any online eyewear store, just make sure you input your most up-to-date prescription correctly, pay attention to the frame measurements to get an idea of size on your face, and include your accurate PD measurement(s) as well.
I've used other online eyewear services before, but Firmoo continues to be my number one for getting online frames. Of course keep in mind this is just one person's experience and opinion; they're not perfect, but personally I'm very appreciative of this service, and I hope they continue to be as great as they have been! Thank you!
FN
Fran N.
The service and the price are…
The service and the price are absolutely unbeatable. Plus they are some of the cutest glasses I own