J.Malone
Impressive
After a small error that was corrected expediently, I was thoroughly impressed with the quality and service once I received the pair I had originally ordered and I will be ordering again very soon!

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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J.Malone
After a small error that was corrected expediently, I was thoroughly impressed with the quality and service once I received the pair I had originally ordered and I will be ordering again very soon!
Solange B V W.
I got my glasses on time , they looked exactly like on the computer and they fit my face perfectly. My prescriptions actually feels better than my priviouse glasses I would have bought at an eye wear store
Mae Y.
My CSR was very helpful. She helped me with my refund and get my prescription in. I was able to order my right one in.
Maria M.
I had a great experience with FIRMOO and their help center. I had an issue with shipping and they resent the glasses immediately. Great qualit and design also. The best prices
Colleen S.
The company answers my e-mails in a timely fashion but I have been waiting for my order for at least 3 weeks! That's way too long!
Response from FirmooAug 15, 2017
Hi Colleen, We are sorry for the delay in processing. We have marked your order on our urgent list and will keep expediting for you. We will notify you if any updates. Besides, we'd like to send you a discount code as compensation. Please kindly check your email. If you need glasses urgently, we could also help you cancel and issue full refund. Sincerely, Firmoo Customer Support
Natalie C.
The customer support was really great! They met all my needs and were so helpful!! Loved my sunglasses as well!
Paula F.
Order arrived faster than expected! I don't like one pair and can't figure out how to exchange them. Other than that, I have no complaints & would highly recommend.
Response from FirmooAug 11, 2017
Dear Paula, Thanks for your positive review. We have received your email and your CSR will help you exchange. Please check your email box for more information. We offer reliable and friendly exchange&return policy. You will enjoy a 3-month warranty and will not face any issue in the exchange&return procedure. We promise that we will offer you a 100% satisfying solution in any case. Sincerely, Firmoo Customer Support
michele C.
We all know how expensive glasses are, we all know they are such an accessory to any outfit, we all know we need them to see, most of the time. Firmoo has made it extremely affordable, convenient, efficient to do all of these things effortlessly and in a timely manner. First pair(s) ordered needed to be returned, prescription was incorrect. Jaycee had me choose another pair, keep the original order, corrected the prescription, I received new pair 7-10 days without extra charge or hassle. Jaycee is a great communicator-we are off by several hours-responses are delayed, but she gets it accomplished. We be returning