FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Maria
El servicio postventa de esta empresa ha sido buenísimo. Han gestionado los cambios rápidamente. Se puede confiar totalmente la compra en esta página web porque responden enseguida y muy eficientemente a cualquier problema. Muchas gracias
Léa
Ayant un proche qui m'a recommandé le site et ayant vu plusieurs fois Firmoo sur les réseaux sociaux je me suis lancée, et je suis totalement satisfaite. Je n'ai payé que 20€ (FDP compris) pour une monture très jolie et des verres parfaits, pour au final préférer ces lunettes à celles prises chez mon opticien (qui valaient de base +300€...). J'avais été prévenue des délais de livraison mais je les ai reçu en moins de 10 jours ! J'ai hâte de commander à nouveau et d'avoir d'autres jolies lunettes !
Gigi M.
Ho avuto problemi con le lenti, probabilmente per un mio errore nella prescrizione, ma l'assistenza è stata fantastica. Mi ha seguito in tutte le mie richieste e alla fine, non potendo risolvere il problema, mi ha rimborsato l'intero valore dell'ordine. Molto seri
puseletso L.
Had ordered my free glasses as it said in the email I got in May, excited as my order arrived in my country however got disappointed as the delivery company returned my glasses to the warehouse saying my numbers did not work. Surprisingly they had used my back up numbers as my main line and the main line as my back up number which is exactly how they got it from the Firmoo system. Speaking to the consultant at firmoo reminding them this was not my first order with them and in the first order they used my correct main numbers not the back up numbers, they worked on fixing their mistake and alerted the warehouse of the correct numbers. June the 12th i received my order after back and fourth with the warehouse and Firmoo. My glasses were perfect, beautiful and gave me an elegant look. I just love them! Thank you Firmoo and the team!
Abbid
Quick response time with my exchange, they provided me with a new pair, and arrived as promised and fit and looks great. I have never had any issues with Firmoo. Always within your finger tips, customer service is fantastic. You have my loyalty and my friends and family. Keep up the great work. Thank you
giorgia M.
Puntualità nella consegna, modelli carin ieri leggeri ho comprato 3 modelli . Sono molto soddisfatta. E x le misure ho rispettato le.indicazioni fornite. Tutto molto semplice
Rawle J.
The service I received from Jeannie was excellent. I have bought a number of glasses over the years from Firmoo and I am confident I will continue to do so.
Giovanni F.
Azienda fantastica, Onesti, Veloci, e supporto fantastico, per sbaglio ho messo alcune opzioni in più all’ordine del mio occhiale, ordine sospeso contatto l’assistenza tramite la chat live del sito e abbiamo risolto in nemmeno 30 minuti, l’ordine iniziale ammontava a 110€ dopo che l’assistente ha corretto il mio ordine ho avuto 35€ di rimborso e l’occhiale che mi è arrivato a casa è perfetto in tutto, montatura e lenti. Tramite la mia esperienza posso dire che oltre ad essere molto meno cari rispetto alla concorrenza sono anche professionisti in quello che fanno, consiglio vivamente! 5 stelle più che meritate.
