FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Scot William J.
I made a mistake with my prescription and they gave me incredible service and allowed me to reorder without any extra expense. Just incredible customer service. Shout out to Mia on the live chat!
Yusbi
I've gotten a pair of glasses her before and fell in love. I recently decided I wanted 2 more and I am so impressed by their quality. I got another pair from a competing website and those gave me headaches and smelled funny. They also broke fairly fast. So I returned fast. I love their unique frames. But I am so happy with how reliable the glasses are.
Abigail C.
The best customer service I've ever experienced. We have had several issues over the years that were not Firmoo's fault but they still helped us find a solution. Efficient and personal customer service. Great value for money. Highly recommend.
David St P.
Arrived quickly. Glasses seem of good quality and fit well. Much more reasonably priced compared to local eye glass stores
Brooke M.
I love them! They are the cutest!
John T.
The service and quality and price of the lenses and frames were exceptional. This was my first experience as a customer after being referred by a coworker and based on my experience they have gained a new customer for life.
RobertPR
I had a problem with my original eyeglasses and requested a change by warranty. The new eyeglasses are a different model with a much better material and fit. The service was fast and reliable not to mention the price. Keep up the good service.
Stephen R.
I was expecting my glasses but n the 4th of January 2025 and they arrived on 31st of December in a very good condition. Am really satisfied with my new pair of glasses
