Zuko Vuyolwetu M.
Shopping at Firmoo was such a pleasure! Loved it!
The online choosing felt overwhelming for me at first. I initiated a chat and asked the chatbot to connect me to a human operator, which it did with ease. Vinz helped and was very patient with me. This made the whole shopping experience a pleasure. He even looked for glasses with me and took time to ask me about the size of my current pair, which I even did know there was a size. Also guided me to measure the PD and then gave me a link that took me straight to the chat. Wow! Super grateful. Thank you Vinz, you made shopping at Firmoo a pleasure.




