Fire Pits USA Reviews | Read Customer Reviews of firepitsusa.com

Fire Pits USAReviews of firepitsusa.com

3.9108 reviews
Decoration & Interior
121 S. Tejon Street Suite 201, Colorado Springs, Colorado

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Fire Pits USA

About Fire Pits USA

Fire Pits USA is a leading online store that specializes in providing high-quality fire pits and related accessories. With a commitment to offering the best products and exceptional customer service, Fire Pits USA has quickly become a trusted source for outdoor enthusiasts and homeowners looking to add warmth and style to their outdoor living spaces.At Fire Pits USA, you'll find a wide selection of fire pits, ranging from classic wood-burning designs to contemporary gas-powered models. Each fire pit is crafted with the finest materials and attention to detail, ensuring that it will provide years of reliable use and enjoyment.In addition to fire pits, Fire Pits USA also offers a range of accessories to enhance your outdoor experience, including grills, cooking tools, and covers to protect your fire pit from the elements.With a dedication to customer satisfaction, Fire Pits USA is proud to offer fast, reliable shipping and a hassle-free returns policy. Whether you're a seasoned outdoor enthusiast or just getting started, Fire Pits USA is your go-to source for high-quality fire pits and accessories.

Fire Pits USA (firepitsusa.com) has 108 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: firepitsusa.com
Website: firepitsusa.com
Category: Decoration & Interior
Location: Colorado Springs, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 29% of reviews.
Latest: Most recent review: August 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fire Pits USA reviews

Showing 67 reviews with 5 stars · Clear filters

Edgar O.
Sep 19, 2023
Great shopping experience and customer…
Great shopping experience and customer service. Item received as described and quick shipping!
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Peter
Aug 28, 2023
searched the web for the Napolean wheel…
searched the web for the Napolean wheel upgrade...very limited availability, very long lead times when availability existed, and shipping quite expensive! an agent @ Fire Pit reached out by phone to me to follow up.she assured me they had the item in stock and could immediately ship FREE! GREAT personal customer service and follow up.
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David
Aug 18, 2023
Exceptional service
Extremely responsive customer service. The company has been a pleasure to work with. In stock items ship very quickly. Unfortunately, there is a delay of 6-8 weeks for items that are not stocked.
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Elias
Aug 15, 2023
Great service
They had the best price on the item I was shopping for. Kept me updated about my order. Will shop here again!
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Jason A.
Aug 8, 2023
Great service fast delivery
Great service fast delivery
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Matthew C.
Jul 21, 2023
It’s a price
It’s a price. Free shipping.
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Fred K.
Jul 17, 2023
I needed to address an issue with the…
I needed to address an issue with the wheels on a new Napoleon Rogue grill, I had just acquired, they wouldn’t clear a mat on the way to a storage area for the grill. I contacted Napoleon and they suggested an upgrade and provided a part number. I entered the part number on a search and ‘Fire Pits USA’, came up!!! Their website was easy to navigate, I found the part, the cost was reasonable, they offered free shipping, provided an additional discount, shipped immediately, and the part was OEM!!! Thank you! I have since installed the wheels, which came with exceptional instructions, to do the the job, from A to Z!!! The wheels solved my issues with the mat!!! I have been grilling for over fifty years and, now, have a grill that will most likely outlive me!!! Humbly and respectfully, FLK
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Alycia
Jul 17, 2023
Shipping was fast and the product was…
Shipping was fast and the product was just as described. No funny business. I have yet to use the Pot 900, but I love how it fits the Solo Stove right inside and it comes with the small travel bag for it.
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