Finish LineReviews of finishline.com

Beware! Shopping online, I wanted to purchase two pair of Adidas shoes for Christmas Gifts. Found the shoes but when checking out, I was prevented from having them shipped to my UPS Mailbox service. According to the Finish Line site, I could not ship to a "commercial" location. So I was forced to have the shoes sent to my home, so that Porch Pirates can get them. What a crock! I pay good money for the UPS mailbox service so that my packages can be accepted by a human being every time. Why in the world would FL keep me from using my service? I am extremely uncomfortable about those shipments. And massively unhappy with Finish Line. I would have used someone else if I could have found that exact shoes elsewhere.

I will NEVER order from finish line again they don’t even deserve a 1 star...I’m going to stick with Nike from now on.

Very bad customer service at the store in Harper woods Mi inside Eastland Mall it was like five employees standing at the desk no one came to assist me they continue to talk amongst themselves I will never go back to a Finishline store again I will continue to shop at footlocker and champs

Horrible company. Does not honor military discounts and has atrocious customer service.

I bought a pair of nikes ,I'm fighting between ups and finish line but my shoes doesn't appear, nobody respond ,customer service on both are extremely unprofessional, I m gonna start the claim through my bank because it's a lot of steps they ask to claim my money back,I'm really disappointed of finish line service.

I placed an order in this website and they sent me a pair of shoes with different sizes, one is US 7 and the other is US 6, such a low and stupid mistake. And i wrote to the customer service asking for an solution. And due to I am a customer from China. The service just told me that I must send it back if I need a refund or a replacement, and meanwhile they do not accept international parcel if I tried to ship it back from China. Kidding me? Why should I pay for your mistake? You wont get away with this so easily, i promise i will fight until i get my money back ! Angry angry face !

I bought a pair of brand new Adidas continental 80s from them. When they showed up in the mail one of the shoes had hair on the inside and they didn't look new they looked used! The box they came look beaten and worn out. I looked up the shoes on the Adidas website and the color of my shoes didn't even match the colors on the website! Finish Line had given me knock off shoes! It has be over a week and I can't even gain access to there website or app! I have called them to report the problem, but they were just useless! NEVER buy from them it's a scam!

Terrible terrible terrible. They showed our item as being shipped but the tracking said only the label was created...for a week. No customer service. Online chat never works and you can't send a message through their messaging option (will just scroll all day long). Not quite sure how they get away with this but I highly recommend staying away from ordering online from here.