Rosena R.
Item Not Received
I ordered a t- shirt from them on August 30. I have not gotten my item. I have sent three emails and No Response. I am about to call my bank and get my money back.

The first AI-led fashion house where you decide what we produce.
FINESSE (finesse.us) has 92 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Rosena R.
I ordered a t- shirt from them on August 30. I have not gotten my item. I have sent three emails and No Response. I am about to call my bank and get my money back.
Madeleine
Sad to read poor reviews as my experience has been great. Delivery is slower than other places but that’s to be expected. Quality of the items is good, selection and style are both great. Returns could be a little easier but I’m sure they will work out the kinks!
Pink P.
I placed my first order with this store with updated shipping and it arrived beautifully packed in lightening fast time! The shirt was exactly as described! I’m thrilled! Thanks!
Jess R.
Firstly took 3 weeks to arrive I sent a few emails asking where my order was and just got sent an automated email back, they sent my order in 3 different bags on different days, the clothes themself are worse than shien quality for triple the price, awful quality way too expensive, sizing was way off. Will never be ordering again.
JODIAN G.
I would NEVER order from FINESSE again!!! I order two dress the material is poor quality not to mention the package that it arrive in I'm sorry there is not an option to post a picture of the package. The package is a black bag with the rainbow symbol and 2 clouds at each end of the rainbow with these words "I'M HERE B$@&$" this is not a good way of displaying business. I'm beyond disgusted
Eunice N.
i will never buy from finesse again. poor quality for the price, inaccurate sizing (item was way too big and i chose the sizing based on the measurements they provide in their sizing chart), and the return takes a lot of money.
Marcela K.
I wish I could post pictures here. This brand is everywhere, from Twitter to Instagram, but they have one of the worst quality of clothes that I have seen. I have bought four of their dresses, and lost a lot of money. The dresses are poor in quality meaning: the material is see-through; they have inclusive sizes, but those sizes don’t fit how they’re supposed to; the fabric will not last long because it’s Shein quality. The only reason why I am giving it two out of five stars is because the order arrived on time and in full. Out of all of these dresses, I was able to wear only one so I definitely don’t recommend.
Rebecca S.
The packaging is absolutely deplorable. I don’t know what has happened to this society to where it’s now acceptable and trendy to brand your product with profanity… I was so embarrassed to have my child see “I’m here bit**” on the package …. The fact that Trust Pilot won’t allow profanity but this company deems it ok is telling of the quality of business… if the buisness is bad then the clothing is bad ……..I’m so pissed I’m sending this piece of trash back.