FineRoot OrganicsFineRoot Organics is a natural supplements brand on a mission to help people take back control of their bodies — starting at the root. We believe natural and clinically serious aren't opposites. That's why everything we make is third-party tested, vegan-friendly, and built around real absorption — not just impressive-sounding names on a bottle.
FineRoot Organics (fineroot.co) has 515 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Janette P.
I had wonderful advice and great customer service from Emily.My parcel of goodness arrived swiftly.I can not fault this company
Response from FineRoot OrganicsOct 20, 2026
Hi Janette, thank you so much for your lovely review! We’re delighted Emily was able to give you helpful advice and that your order arrived quickly. We’ll be sure to pass your kind words on to her. 💚
Eleanor
Customer services were excellent
Response from FineRoot OrganicsOct 20, 2026
Hi Eleanor, thank you for your feedback! We’re really pleased to hear you had an excellent experience with our customer service team. We truly appreciate your support. 💚
Marie
I placed an order for Turmeric plus black pepper etc capsules and they arrived yesterday. I took the three that they recommended and then noticed that they were going to send a repeat order every month. I did not request a repeat order as I had no idea if they were even going to help my OA. I emailed them and was told to cancel the official way ,yet try as I did there was no way that I could cancel monthly orders. So I tried other way stop contact them and they told me to call them. I was not going to call the USA, and decided to ask the bank to refuse the payment. As I was doing this received a phone call from a very Charming man in USA, called Al, I explained what was going on ,and he cancelled everything. Such a nice man and very understanding. I will triple read anything and everything that I see online from now on. I am usually very careful, but this slid by me unnoticed. I respect that Al called me and cancelled my orders,but wondered if I should let others know so they do not inadvertently sign up for repeats. Once again a huge thank you to Al at Fineroots
Response from FineRoot OrganicsOct 20, 2026
Hi Marie, thank you for taking the time to share your experience. We’re sorry the recurring-order option wasn’t as clear as you expected and that cancelling initially caused frustration. We’re very glad Al was able to speak with you directly, understand the situation, and get everything cancelled for you. We’ll also share your feedback internally, as we want the ordering and subscription choices to be as clear as possible. Thank you again for your kind words about Al. 💚
Diana M.
I am unsure about the impact of the product itself as I have only been taking it for about 10 days, so it is too early to say. I definitely don’t notice any difference at the moment. But I am not happy with the subscription element. It was not immediately clear at the point of ordering and I have to thank reviews on here for making me aware. It has been a complicated process to unsubscribe. I emailed the company and received an automated response. Then nothing. So I went on the website and requested a login, received an email, logged in and looked at my order, which showed more product to be shipped this month. I then looked at FAQ and managed to work out how to unsubscribe. It is not that clear - but can be done. Fingers crossed that is the end of it. Definitely look closely at the small print on your order.
Response from FineRoot OrganicsOct 20, 2026
Hi Diana, thank you for your honest feedback. We’re sorry the subscription option and cancellation process felt unclear and more complicated than it should have been. We completely understand why that would be frustrating. We’re glad you were ultimately able to cancel, and we’ll take your feedback on the ordering and account-management experience seriously as we continue improving it. If you would like us to double-check that everything is fully cancelled, please email [email protected] and our team can confirm it for you.
PADDY T.
I was assisted with a subscription issue promptly very happy and satisfied thanks.
Response from FineRoot OrganicsOct 20, 2026
Hi Paddy, thank you so much for your feedback! We’re really glad our team was able to resolve your subscription issue promptly and leave you happy with the outcome. We truly appreciate your support. 💚
Rob
If there was a minus star I would use it. Like many people on here I received a second delivery which had not been ordered. Naturally I disputed this and was informed I’d ticked a box which is a complete fabrication. As they had taken a second payment I immediately arranged for my bank to block any further payments to them. I have a heart issue and cancer so was unsure whether they would be suitable anyway but decided to get one supply as a trial not a monthly subscription. I had anticipated that some literature would be included to advise users of any likely issues or side effects but nothing was included in the package. This company has no integrity and only highlights the problem of dealing with the American standard of business practice. Caveat Emptor many times if dealing with them.
Response from FineRoot OrganicsOct 20, 2026
Hi Rob, we’re very sorry to hear about your experience and understand why you’re upset. We take concerns about unexpected recurring orders and product suitability very seriously. Because this involves your individual order, payment, and account details, please contact us at [email protected] or call +1 307 291 0751 so our support team can review exactly what happened and help resolve any outstanding issue. Given the health conditions you mentioned, we would also recommend checking with your doctor before taking FineRoot. Thank you for bringing these concerns to our attention.
Tracey R.
Great company fast and efficient
Response from FineRoot OrganicsOct 20, 2026
Hi Tracey, thank you so much! We’re really pleased to hear you found our service fast and efficient. We truly appreciate your support. 💚
Carolmay
Excellent customer support when I placed an order today. Advice offered on the products to purchase to get the best results. Looking forward to receiving my order now. Thankyou.
Response from FineRoot OrganicsOct 20, 2026
Hi Carolmay, thank you for your lovely feedback! We’re delighted our team was able to help with your order and answer your product questions. We really appreciate your trust and hope you have a great experience once your order arrives. 💚
