FineRoot Organics is a natural supplements brand on a mission to help people take back control of their bodies — starting at the root. We believe natural and clinically serious aren't opposites. That's why everything we make is third-party tested, vegan-friendly, and built around real absorption — not just impressive-sounding names on a bottle.
FineRoot Organics (fineroot.co) has 515 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
fineroot.co
Website
fineroot.co
Category
Personal Care
Location
Cheyenne, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I have put an order in and the money has come out of my bank account but I don't have an order number and it keeps telling me to pay.HELP!!!!!
Response from FineRoot OrganicsOct 24, 2026
We’re very sorry for the worry and confusion this has caused. Since payment appears to have been taken but you haven’t received an order number, please contact our support team at [email protected] or call +1 (3070) 291-0751 so we can review this for you as quickly as possible.
CJ
Chris J.
Tricking people into subscriptions
I was really excited to hear the five star reviews as I have chronic inflammation and was happy to go ahead and buy this product. But after reading all the one and two star reviews how they tricked into taking on subscriptions I am very hesitant to even try this product as I feel I will be trapped into a subscription that I may not want. If I find it works, I will be happy to take on a subscription but I would like the opportunity to try the product first without being trapped into a subscription. So my message to this company is that you are cutting your nose off despite your face. Because people like me who are suffering with chronic inflammation, I really looking for all the help they can get. And if your product is genuine, I would be genuinely interested in buying it but I’m too scared to buy it because I feel I’ll be trapped into a subscription that I may not want. So my suggestion to you is please be above board with people and kindly adhere to their wishes of trying the product without tricking them into subscriptions. Because this is what has made me decide not to buy it.
Response from FineRoot OrganicsSep 18, 2026
Hi Chris, thank you for taking the time to explain your concerns. We completely understand why you’d want to try the product first without committing to recurring deliveries. FineRoot can be purchased as a one-time order, and the automatic refill option is separate and optional. Customers who choose automatic refills receive the additional 20% saving, but there is no requirement to select it. We appreciate your feedback about making this as clear as possible during checkout, and we’ll make sure it’s passed on to our team.
SF
Sheila F.
Be aware that this is a subscription based order set up.
I don't have a problem with the product as I do wonder if it has had some possitive effect - one month in, but when I ordered, I carefully scrutinised all the information and terms to ensure this was not a subscription set up. It was clear there were subsciptions available but I could see nothing that said my one order was a monthly subscription.
When I had notification of a second delivery, there was no chance to delay or stop this and according to their T&Cs no way to return the items. I now have 9 pots to get through which will take 9 months. Why would I want to receive 3 pots a month?
Whilst they seem a descent company on their website and reviews I feel like I have been mislead and sucked in and having finally worked out how to cancel this subscription, have finally done so.
If you are happy to for a subscription setup then fine - there website does allow you to edit this.
Response from FineRoot OrganicsJul 21, 2026
Thank you for taking the time to explain this so thoroughly, and we are genuinely sorry for the confusion and frustration this caused, especially given how carefully you reviewed everything beforehand.
We want to clarify that the subscription option is presented clearly at checkout, directly above the "Add to Cart" button, with the wording: "Save 20% with automatic refills. Shipped every month. No commitment. Cancel anytime." This appears in the same font and checkout area as the rest of the purchase details. That said, we hear your feedback that this was not clear enough for you in this instance and we take that seriously — we will pass this on internally as we always want the checkout experience to be as transparent as possible for every customer.
We are glad you have now been able to cancel through the "Manage Subscription" tab on our website, and we can confirm no further orders will be shipped or charged going forward. Regarding the 9 pots already received, please do reach out to us directly at [email protected] and we will see what we can do to help, whether that is spacing things out or looking at other options for you.
We are also pleased to hear you may already be noticing some early positive effects after a month, and we sincerely appreciate you taking the time to share such balanced and constructive feedback. 🙏❤️ — FineRoot Organics
