Maribeth C.
Trunk line always busy and doesn’t…
Trunk line always busy, doesn’t return calls and answer email. Takes 2 days to return your call. Keeps on changing Acct Manager assigned to you; lacks knowledge about the acct. I got 4 Acct Mgr in span of 16 mos.My new acct mgr Bryan Palafox assigned to me starting today is attentive, pleasant and sensitive to my needs & concerns. Thank you Bryan. Hoping he will continue doing so for my peace of mind and comfort. Being in this program is tough and gives me anxiety and uncertainties. I hope days go faster that I will get over this program which is still a long way to go but I’m prayiing I will get to the finish line.i want to thank Leonor Rivera for always answering my questions and returning my call. Leonor is my comfort zone and guudance counselor. You’re an asset to the company. Thank you also to Louie Delgado of Veritas for being so knowledgeable, prompt and attentive to my calls and concerns.




