Filler Lux Reviews | Read Customer Reviews of fillerlux-usa.com

Filler Lux Reviews | Read Customer Reviews of fillerlux-usa.com

Filler Lux reviews

Showing 57 reviews with 1 star · Clear filters

Michelle H.
Apr 10, 2025
I’m never able to access their full…
I’m never able to access their full line. If your A professional with a license pick another site that’s more easy to order from
Response from Filler LuxApr 11, 2025
Dear Customer, Thank you for taking the time to share your feedback. We're sorry to hear that you experienced difficulty accessing our full product line. We understand how important ease of access is, especially for licensed professionals, and we sincerely apologize for any inconvenience this may have caused. Please rest assured that we are continually working to improve both the functionality and user experience of our platform. We would greatly appreciate the opportunity to better understand the specific challenges you encountered so we can address them directly. If you're willing, we encourage you to reach out to our customer support team for further assistance. Warm regards, The Filler Lux Team
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Cuauhtemoc Urioste E.
Mar 5, 2025
The product was not as it was…
The product was not as it was advertised. The product did not numb the area for the tattoo even after following the proper instructions.
Response from Filler LuxMar 6, 2025
Dear Customer, Thank you for your feedback. We’re truly sorry to hear that the product did not meet your expectations. We take product quality and customer satisfaction seriously, and we'd love to understand more about your experience. Our customer support team will contact you, and we’ll work with you to resolve this issue and ensure you're fully satisfied. Thanks again for sharing your thoughts, and we hope to make it right for you! Warm regards, Filler Lux Team
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Irene L.
Feb 19, 2025
Can’t login
I can’t login and I am very sure the correctness on my password and email address.
Response from Filler LuxFeb 19, 2025
Dear Customer, Thank you for your feedback. We’re sorry to hear that you’re having trouble logging in. We have already contacted you via email to reset your password. If the issue persists, feel free to reach out to our support team for further assistance. Warm regards, Filler Lux Team
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Yana S.
Feb 4, 2025
the delivery didn't come on time
the delivery didn't come on time. you still haven't delivered the goods. and you are late with the delivery. and i lost a customer. the whole workflow was broken. i am very disappointed. and i also don't know in what condition the order will arrive. i am still waiting for it
Response from Filler LuxFeb 6, 2025
We sincerely apologize for the delay in your delivery and the frustration this has caused. We understand how important timely service is, and we're truly sorry for the inconvenience. Please know that we are actively looking into this matter to ensure the delivery arrives as soon as possible and in perfect condition. We value your business, and we're committed to resolving this issue to your satisfaction. If you have any further questions or concerns, please feel free to reach out to us directly. We appreciate your patience and understanding. Thank you for bringing this to our attention. Warm regards, Filler Lux Team
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Aleksandra Z.
Dec 3, 2024
My order is mistake
My order is mistake
Response from Filler LuxDec 4, 2024
Dear Customer, Thank you so much for your feedback. We are truly sorry to hear about your experience and sincerely apologize for any inconvenience this may have caused. We will be reaching out to you shortly to listen to your concerns and address any difficulties you've encountered. Warm regards, Filler Lux Team
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Eudimar R.
Nov 27, 2024
Very disorganized.
The truth is that I have bought from them several times, but there were too many problems with my last order, more than 17 days waiting. And when I called or wrote to me they told me they would send it. They promised me for the last time to send it with Express shipping and that didn't happen either. More than a week to receive an order that had been delayed for more than 14 days.
Response from Filler LuxNov 28, 2024
Dear Customer, Thank you for your feedback! We sincerely apologize for the delay in delivery and understand the inconvenience this may have caused. Please know that we are constantly working to improve our delivery process to better serve our customers. We truly appreciate your patience and understanding. If there's anything further we can assist you with, please don't hesitate to reach out. Warm regards, Filler Lux Team
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Rina
Oct 9, 2024
I had a very bad experience with this…
I had a very bad experience with this company. I didn’t get my order, they shipped but it was destroyed on custom. When I asked this company for refund they said- sorry, we don’t responsible for shipment. However, they charged shipping insurance! They didn’t even offer to resend or give me store credit. Just stolen my money!
Response from Filler LuxOct 23, 2024
Dear Customer, Thank you for your feedback. We are truly sorry to hear about your experience. As per our policy, which is available on our website, it is the customer’s responsibility to be aware of their country’s import regulations. If a package is held at customs, we recommend contacting your local customs office to either release the package or have it returned to us. Please note that a refund for the products will only be processed once the returned package is received by us, and Filler Lux does not take responsibility for seized goods. We value your business and appreciate your understanding. Best regards, Filler Lux Team
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Danny Eduardo R.
Sep 16, 2024
The package never arrived.
The package never arrived.
Response from Filler LuxSep 19, 2024
Dear Danny, We’re truly sorry to hear that your package hasn’t arrived. This is certainly not the experience we aim to provide. We understand how frustrating this situation can be and want to resolve it as quickly as possible. Please contact us directly with your order details at +13475173124, and we’ll investigate the issue with the courier to find a resolution. Your satisfaction is very important to us, and we’re here to assist you every step of the way. Thank you for bringing this to our attention. Best regards, Filler Lux USA
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