FilastruderReviews of filastruder.com

Bought a DUet 2 wifi board that had some bad connections on the wifi module. When I contacted them about getting an exchange I was told I had to post my issue on the Duet forum. After a day of waiting for someone else to solve their problem I was told to be patient. I had one of my techs fix the board for me and now it works great. To bad Filastuder didn't want to deal with my issue like a creditable company would. I also wonder how a forum was going to fix the solder connections on my brand new board that needed repaired out of the box. Be ware when dealing with Tim.

Nothing but the best from filastruder. Have made multiple orders over the years. Returns, no questions asked, were easy. Tim also stocked some parts on my request - precision piezo stuff...

Stubborn, unclear customer service... theres no phone number to actually speak to someone and any decent company will list/give a phone number... buy else where!

The filastruder is a bunch of off the shelf parts that sloppily fit together along with some wooden parts. It is difficult to tune in, let alone to produce accurate filament. However they do answer emails and give advises.