JP
They work hard for you!
Melissa Pomeroy has booked 3 trips for me. This past trip (11/7/2019), Fiji Airways made a plane change months after I had upgraded our seats online and put us in much less favorable seats without even refunding the upgrades. The airline's customer service was very unresponsive. Melissa went to bat for us working very hard to get us similar seats. I recommend booking with Fiji Vacations if you are planning a trip to Fiji. If I had booked by myself online, I would have sat in the back of the plane.
Response from FIJI VACATIONS/ FIJI TRAVELNov 16, 2019
Thank you for your feedback Dr Perry , we really appreciate you taking the time to respond and help us improve the customer experience.



