FIBAROReviews of fibaro.com

I'm with Fibaro since 2015. My big house is still controlled by Fibaro Home Center 2 (HC2). My system has 116 z-wave devices, mostly made by Fibaro. System is running my UHAS (Universal Home Automation System) that has 102 scenes and 149 Virtual Devices (VD). I can't say that it is always honey & milk, but system is working 98% of the time as expected with just occasional little problems of which most are probably caused by my own code. I'm now working on transferring my system to HC3. HC3 is in many ways much better than HC2, but Fibaro is still actively working on its software. Yes, it does take long time for HC3 software to mature, but same as they managed to make HC2 very stable system, I still believe they will do the same with HC3. In all this years I contacted Fibaro support only once and get proper support. Thank you Fibaro!

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I have been a customer of Fibaro for about a year and they have really listened to the previous complaints regarding their customer service quality. Since earlier this year, when I again contacted them, they provide a 5-star support service. They have been very fast in answering any email (within 1 or 2 hours) and they really spend the time needed to fix your issue. Well done Fibaro. I hope other companies take after your highly improved support quality.