Michelle
Good Vendor w/ the exception of handling fee
I LOVE Fetpak..and would recommend them to anyone who needs a reliable & reasonably priced source for good quality retail products..I am a shopper with them for life! The only reservation I have is..they charge $7.00 for a handling fee if your order is under $100. Their shipping is free but you only benefit from this if you order is $100+. If it isn't then you get charged the handling fee which I think $7.00 is a bit much but I also see it as they just end up charging you shipping..but call it a handling fee instead..which is a bit misleading..I'd prefer if they just add the clause- "you will pay shipping if your order is less than $100" ...or.. dont charge such a high handling fee. Other than this- I am satisfied w/ Fetpak.
Response from Fetpak, Inc.Aug 7, 2014
Michelle, thank you for the positive review. Glad you like our products and prices. On the $7 small order charge, most times actual shipping would be higher, so usually the customer saves as compared to if we charged shipping. Given the fact that we have no minimum order and our margins are thin the small order charge is necessary to prevent losses on orders. Thanks for understanding.



