Fetch Pet Rx Reviews | Read Customer Reviews of fetchpetrx.com

Fetch Pet RxReviews of fetchpetrx.com

3.490 reviews
Pharmacy & Medicine

Fetch Pet Rx

About Fetch Pet Rx

Fetch Pet Rx is the preferred online pet pharmacy for Fetch Pet Insurance members, designed to make getting your pet’s medications more affordable, convenient and reliable. Pet parents can order prescription medications, preventatives and pet health products online and have them delivered directly to their door, with free shipping on orders over $49 and a low price guarantee with 100% price protection.Fetch Pet Rx is powered by Allivet Pharmacy. While Fetch Pet Rx launched in July 2024, Allivet has been a trusted name in pet pharmaceuticals for over 30 years. Fetch is proud to partner with a pharmacy so committed to maintaining industry-leading standards.Fetch Pet Rx benefits for members include:Access the online pharmacy through the Fetch app, available on the App Store and Google Play.Low price guaranteed with 100% price protection.Free & fast shipping on orders over $49.Fetch Pet Insurance members get up to 100% reimbursement on hundreds of qualifying pet meds (Subject to deductible and policy limit; applies to qualifying medications purchased from Fetch Pet Rx.).

Fetch Pet Rx (fetchpetrx.com) has 90 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: fetchpetrx.com
Website: fetchpetrx.com
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fetch Pet Rx reviews

Showing 43 reviews with 5 stars · Clear filters

Marilyn R.
May 1, 2026
The rep I spoke with was very helpful
The rep I spoke with was very helpful. My medication was ordered and I received it in a timely manner. I am so glad I have fetch pet insurance, too!so, it takes the sting out of the cost, by reimbursing me. The people are easy to speak with and are very efficient!
Response from Fetch Pet RxMay 1, 2026
Hi Marilyn, We’re so glad to hear our team was helpful and that your medication arrived in a timely manner. It’s great to know your pet insurance is helping offset costs and making things a bit easier. That’s exactly what we aim for. We appreciate you taking the time to share your experience, and if you ever need anything, feel free to reach out at 877-299-0893.
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tpetersen
Apr 29, 2026
Easy and quick!
Easy to find what I needed and ordering was simple. Items arrived quick and exactly as described.
Response from Fetch Pet RxApr 29, 2026
Hello, We're so happy to hear you found what you needed easily and that the ordering process was simple. It’s great to know your items arrived quickly and exactly as expected.
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Suzanne L.
Apr 28, 2026
Prescription Diet - Great Price
We had to order dog food. Both of our dogs are on weight management. We’ve tried blue buffalo before so we ordered the weight management/mobility food to accommodate our 13 year old. The price was half of our usual cost for the other food. We received the new food in enough time to blend with the old. Ordering process and delivery was effortless.
Response from Fetch Pet RxApr 29, 2026
Hi Suzanne, We’re glad to hear the ordering process was smooth and that your delivery arrived in time to make the transition easy for your dogs. It’s great to know the new food worked well for your needs. We're glad you found an option that supports both weight management and mobility at a better value. If you ever need assistance or have any questions down the line, feel free to reach out at 877-299-0893.
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Beth W.
Apr 26, 2026
Simply the best !!
Simply the easiest and best service I have ever had with an online experience! They cut the cost of my pet’s medications almost in half from what I was paying and the service is excellent!! I very highly recommend PetFetch for your pet insurance and medications ❤️❤️❤️❤️❤️
Response from Fetch Pet RxApr 27, 2026
Hi Beth, Thank you for taking the time to share your experience! We’re so glad to hear that your experience has been smooth and that you’re seeing meaningful savings on your pet’s medications. That’s wonderful to know. It’s great to hear our service has made things easier for you, and we truly appreciate your recommendation.
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Patricia R.
Apr 22, 2026
Competitive pricing, fast delivery!
Competitive pricing, easy ordering process, fast delivery. Just one suggestion. The rep I spoke to for a price quote gave me the auto-delivery price without mentioning the regular (one time delivery) price. This should be mentioned when giving a quote on the phone.
Response from Fetch Pet RxApr 23, 2026
Hi Patricia, We’re glad to hear you found the pricing competitive and the ordering process smooth, with fast delivery. That’s great to know. We also appreciate your feedback about the pricing quote you received. Clear communication around autoship versus one-time pricing is important so you can make the best decision for your needs. If you ever have questions about pricing or order options, please don’t hesitate to reach out at 877-299-0893.
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Kate S.
Apr 22, 2026
Insurance documentation requirements…
Insurance documentation requirements were confusing to me. Once we got it sorted putting in a claim was a breeze.
Response from Fetch Pet RxApr 22, 2026
Hi Kate, We understand how confusing insurance documentation requirements can feel at first, and we appreciate you taking the time to work through it. We’re glad to hear that once everything was sorted, the claims process was smooth and easy to complete. That’s exactly the experience we aim to provide once the initial details are clear. If you ever have questions about documentation or future claims, please don’t hesitate to reach out at 866-509-0163.
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Sandra
Apr 21, 2026
You took action immediately
You took action on my problem immediately.
Response from Fetch Pet RxApr 22, 2026
Hi Sandra, We’re glad to hear your concern was addressed right away and that our team was able to take quick action. Thank you for your feedback!
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John G.
Mar 5, 2026
PET friendly
Very good with getting Miranda's meds to her.
Response from Fetch Pet RxMar 6, 2026
Your review brightened our day! We’re proud to be your partner in Miranda's care!
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