FentyBeautyReviews of fentybeauty.com

Hab am 28.11. bestellt und die Zahlung ging direkt durch, was mir auch durch eine Mail bestätigt wurde. Hab dann aber weder die bestellte Ware noch eine Versandbestätigung erhalten. Daher schrieb ich am 13.12. eine Mail über das Kontaktformular der Seite, was denn sei. Kam keine Antwort. Ich schrieb also am 21.12. nochmal. Auch darauf kam keine Antwort. Heute ist der 26.12. Bislang bin ich einfach nur 100€ ärmer, zwei E-Mails dümmer, nach wie vor ohne Ware oder auch nur eine Versandbestätigung und der Kundenservice ghostet mich nach wie vor. Danke für gar nichts.

This website is a scam!! As per many many other reviews they do not deliver. To have to have a product go through customs is ridiculous, they should have a distribution warehouse IN Australia. Do not order from this business.

Oh my God I thought I was the only one. But I've just read all these negative reviews! I ordered over a month ago And couldn't see tracking and was not told if the parcel was on the way. Tried contacting Fenty beauty multiple times. They tried to offer refund but I insisted I just wanted the products I paid for. Finally they arrived today.....and THEY'RE THE WRONG ITEMS! so they've sent me something completelyyyy different, I'm so mad after waiting all this time. I've emailed them and will see if they respond. I'm just shocked by such awful service.

am 28.11.2024 was bestellt, der Betrag war 171.8 Euro, bis heute nichts bekommen.

Worse customer service ever missing an item. Impossible to get in touch ignored for days finally got in touch with a Melanie that just doesn’t help as if she replies with set answers not tailored to my issue. Really disappointed as I do like fenty products but avoid!! 2 weeks later and still no solution! -10

I ordered weeks ago in November and my items haven’t even shipped yet. At this point I don’t even know if I will get what I ordered before Christmas. Well over $100 down the drain and no makeup for any of my events. Shocked because I thought they had a good reputation. Don’t buy from the website. Just go to Ulta.

Niet van dit bedrijf bestellen als je in Europa woont. Ik heb twee weken geleden twee lipglossjes besteld. Het is niet verzonden. Klantenservice reageert bijna tot helemaal niet. Het telefoonnummer is niet bereikbaar. Pakketservice is ook niet te bereiken. Ik kan doei zeggen tegen mijn 40€. Update: ze hebben het bedrag teruggestort en het pakket alsnog verstuurd. Op het formulier die bij het pakket zat staat een andere naam, en de bestelling klopt niet. Voor de rest wel netjes opgelost. Kostte wel veel moeite en energie. Dit duurde een maand. Nu het pakketje is geleverd kan e global wel ineens op mijn mails reageren.

DO NOT order from here. i received the wrong order and my items were opened, i sued one and got an allergic reaction. Fenty ignored my emails and then refused to refund me. They violated GDPR rules by telling me my step sister (who me and my family do not speak to) did an order on this address and this caused a huge family issue. Tony was the agents name. Stephanie (another agent) promised me she would get back to me within an hour and ignored me for more than a week.