FeniexReviews of feniex.com

experience with feniex has been amazing

The company Customer Service is really helpful, the customer experienced a defect product, and your service was excellent in dealing and resolving the matter immediately.

I appreciated the company stepping in to make sure I had the items I need and to answer any questions. We are only at the order phase so time will tell how the overall experience goes. So far so good! p.s. thanks for the discount...

I liked the price and the over all hardware quality. It felt durable but not too bulky. I would like the quantum programming to be a little more functional. Programming seemed pretty simple. Functions that it was capable of were easy to figure out. However I didn't seem like curtain things were considered. Such as when left and right arrow were active you would think it would do a center out arrow, but it did not.

Your instructions, if that's what you want to call them, suck. I make the mistake of calling them for clarification, my apologies for bothering you as I was told their tech dept doesn't have time to field calls, they're much to busy. Customer service sucks and that's your biggest mistake.

Where to start!!??? Absolutely a laughter of a company. You purchase $700 plus on one item "not including the other 2k +" and they tell you in order for your visor to work you need a $20 part! 🤣. This info is absolutely no where for you to know. You then pay $80 to overnight shipment and FENIEX sends it 5 days later. Customer service informs me I'll have a full refund the next day. That NEVER HAPPENED. I specifically ask how are the takedowns on the quantum interior visor, FENIEX stated (blinding). I CAN ABSOLUTELY CONFIRM, pathetic is an extremely generous description. Takedowns are a complete JOKE!! I also purchased their $350 complete PA/SIREN SYSTEM. Pa/Siren is absolutely WORSE then the quantum visor. Honestly I purchased Sound Off immediately to replace it. It's completely ridiculous how bad it sounds!! FENIEX customer service states you can set any light combo you desire with their software. WRONG, ironically FENIEX doesn't inform you there's an additional $150 fee for the software. Let's talk about their $450 dollar 4200 Control box. If you're looking to get into an absolute maze of unnecessary clicks and settings for such a simple task a control box is supposed to do, then absolutely purchase the 4200. I guarantee your experience trying to set your settings will be as exciting compared to the LOW QUALITY all of FENIEX items offers. There are SO MANY NEGATIVES with this company I can literally write a book. AMAZON definitely has better quality, prices and easy install then FENIEX Does!! PLEASE PLEASE PLEASE don't spend your money on these guys. I guarantee you WILL NOT be happy. FENIEX can care less about you and your experience!!! Thank you to the manager that always avoided my phone calls and concerns. AND to "Ariana Carruth, VP of Sales", PLEASE don't respond with your generic reply and with your pathetic copy and paste of excuses.

A very good customer service

Very easy and simple purchase