FeniexReviews of feniex.com

Andreas was incredibly helpful. We didn't have an appt but they still expedited our order which was needed urgently! Product (Quantum 60" LED Lightbar) is 10/10, customer service is 10/10 - absolutely would recommend!

commercial response not satisfactory. delay in corresponding as for overseas client like us

Your representative was thorough

Good light very poor warranty, fenix makes you jump through numerous hoops and still won't honor their warranty

I made my order through Kristyna Garcia. She is always helpful and super quick to respond. She’s definitely a valuable member of your team. She always answers any questions I have and is great to work with. I have not received my products yet, but they are always top-notch. Some of the best safety lights in the business in my opinion.

Always a great experience speaking with Feniex especially Anas!

Anas Kebir has been nothing but informational for all the questions I have had. Replying to emails have been almost instant with the answer to the questions asked, plus the follow up questions before they are asked. Always answering phone calls, I have yet to hear his Voicemail.

I spoke to Desiree on March 1 about needing to find out if the Fusion V3s from 2020 where the same firmware as the fusion S series lights. I sent her a picture of the front of the light and she said she knew what I needed. Apparently not. She had 2 lights made for me and I paid $59 each plus almost $30 in shipping. And the lights I received are the old cobra T6 firmware. I made sure of this. I have several if the old cobra t6 light in my shop. And they synced perfect with them but not the ones I need them to sync with. So needs to say I’m out the time and supplies I used to start an install I can’t finish at this time. My customer and myself are really disappointed. I have used Feniex lights for almost 10 years now. I even convinced my Fire Department to install all Feniex lights and sirens on our new quick response vehicle. When majority of the guys and gals on my department use another name brand. I need to know what can be done to get this fixed ASAP so I can get this truck put back together.