Fender Musical Instruments CorporationReviews of fender.com

Ofrecen productos que luego no pueden repararse en caso de avería. Compré un amplificador Fender Mustang GT40. Entre otros "extras" o "ventajas" trae una pantalla LCD que pasado un tiempo, en mi caso y pasada la garantía, dejó de funcionar de la noche a la mañana. NO HAY REPUESTOS por lo que la mayor parte de las opciones de este equipo no se pueden usar solo porque no se ve la pantalla y no se puede reparar porque no existen repuestos. INCREÍBLE Y LAMENTABLE. Desde luego, se le quitan a uno las ganas de confiar en una marca que tiene mucha fama pero luego no da el servicio que debería.

Bought a Strat HSS Dark Knight from GuitarGuitar. Terrible problems with tuning and bending the E string up around 12/13th frets that created a dead note with no sustain. Problem ended up being poorly finished frets at different heights and a nut that was way too low, only 0.1 clearance and that's being generous. GuitarGuitar did a fantastic job of repairing the problems and it now plays great. Fender "made in usa" means nothing now, utterly appaling QC on a £1500 guitar. Luckily Made in Britain luthiers know what they are doing. I shall be writing to you Fender for my £80 costs to be met for having to return a brand new £1500 guitar in because it would not play. Sack your QC staff now! Harley Benton £200 guitars have better QC. April 2026 Still having strings "fretting out" problems with this guitar. I have carefully dressed the frets, polished and moved the strings higher. It always works for a few weeks then same fretting issues happen again, especially 12-15 fret range. Have now raised strings higher. It has sorted problem for now. If it starts to "fret out" again then I think Fender this is due warning I will be sending to a luthier and then sending you the bill, no doubt via small claims court. It is such a disappointing experience.

LIFE-TIME-WARRENTY - Don´t trust it ! Fender is Big - Fender is Good - But to me Warrenty was only words !!! They promised to help - but want I purchase new things to have my compensation !!!!!

I bought a new bass directly from the Fender website. It came to me with multiple stripped saddle screws. How does a new instrument already have stripped screws?! I then tried to contact Fender. It's impossible. Their email link on their website is broken. I was able to email them another way. Although they promise to get back to you within 5 business days, they will not respond to email. I have also called their customer service number countless times, from early morning to late evening. I have waited on hold for long amounts of time. No one answers. Ever. I am shocked and truly appalled. There is no quality control on their products and apparently no customer service employees at all.

I purchased the Fender Black Tolex Guitar display case from an authorized Fender dealer and not directly through fender.com. That being said this is a Fender issue NOT the vendor’s. I wasn’t we to hang my guitar on the wall but I wanted to protect it from dust and whatever else. I saw this and thought it was pretty cool. I thought about making my own but thought it’d better to buy one because I never worked with Tolex of upholstered anything. I found a good deal (I thought) and purchased one. When I received it the acrylic glass was seemed as though if you applied a little pressure to it it would just fall right off. Well 6 out of the 10 screws holding the wood wrapped Tolex running vertically on each side to hold the plexiglass in place were stripped out and 1 of the 2 screws (top and bottom) that actually run through the plexiglass and into the display door was completely stripped out. So I fixed it my self. Then while working on that I noticed that the stitching on the outside too and bottom of the case that “stitches” the two pages of Tolex together were coming unglued and lifting up from one end to the other. The whole reason I didn’t make one is because I didn’t want it to turn out exactly like what has ended up happening with this one MADE BY FENDER. I honestly don’t even trust this to safely hold my guitar. So I’m going to use this as inspiration to make my own. That inspiration is everything to NOT do that Fender should be absolutely ashamed and embarrassed to have their name on and sell it! And you know what? Now seeing it I know I can definitely make one, but I’m going to do it better! They have no quality control or just care so little that they don’t care to sale junk and trash the Fender name to the point where they’ll be signing a contract with Walmart in no time. One day you’ll be trying to decided between a First Act or a Fender for your child’s first throwaway guitar.

I bought a USA made bass guitar from Fender GB stupidly not realising that their warehouse is based in Netherlands. First the guitar was stuck at customs in Rotterdam but Fender customer services sorted this with UPS. I then get a message from UPS that I need to pay £222 in Import Duty before they will deliver. So Fender happily took my money without any warning that would happen and their terms and conditions say the GBP price you see is the price you pay. Not being a savvy importer/exporter or HMRC expert, this was totally unexpected. I had to pay or no goods. Please don’t make the mistake I made. FFS don’t buy from Fender GB and source your purchases that are already physically located in the UK. In the future I would probably ring the vendor and confirm the item is in the UK. Oh and I’ll seriously be in the 💩 if I need to return it!

Useless ear plugs. Bought fender ear plugs and they are utterly useless. I did email them, yet they ignored my email. Buy Bose yet avoid Fender

bought a 250.k ohm potentiometer for my stratocaster - from fender genuine parts - measured it before it was to be used - it only measured 180k. !!! - useless - shame on you fenders