FelimeReviews of felime.com

Response from FelimeNov 17, 2022

Hi Lauren, We are deeply sorry for the unexpected item you have received from us. I totally understand how disappointed you were when the product you've spent time for waiting does not meet your expectation. I would like to take the opportunity to assist you further in this matter. To help me locate your order, I did send you a request to ask for more information via Trustpilot. Otherwise, you can reach out to me at [email protected]. I am more than happy to assist you anytime.

Response from FelimeSep 17, 2022

Hi Lindsay, On behalf of Felime team, we're really sorry for the unexpected shopping experience you have had with us. Due to the system glitch in the previous time, it leads to the incorrect item was delivered to you. We’re normally known for our exceptional attention to detail, and we regret that you have to wait too long to receive the correct item. We are looking into this issue and hope to resolve it promptly and accurately soonest. We will follow up to update you the details via email. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.