Feit ElectricReviews of feit.com

Won't connect to high end wifi system. If it does connect it will be brief followed by errors with no more connection or use. I've tried the app and everything. Even tried them (6) at 2 different houses.

More than half the time it's says that these bulbs are not connected to Wi-Fi when they indeed are. Would not recommend if you want full control of your homes lighting system

I purchased a $4000 cabinet which had “Feit Electric light strip and remote. I have to unplug the cabinet because the light will not stay off. The cabinet retailer has asked if he can replace the lighting. Feit shouldn't be allowed to sell crap... in researching seems I'm not the only customer having this issue. This product is unsafe.

Bought the doorbell. A couple of issues. First, the customer service is a joke at best. i needed a replacment screw because I dropped one in the snow and couldn't find it. Contacted CS and asked for the screw size. Waited a couple of weeks for a reponse. They finally asked for the model number. Gave them the model and item number (they only make one doorbell so I couldn't understand why they needed that). Sent them that info. Waited another two weeks. Then they responded and said they needed a picture. I told them they should easily look up the info on their end. Then they asked for my full name and address. I told them they didn;t need that. They only needed to send me the size of the screw. They didn;t respond. I finally called the customer support phone numer. They didn''t know the answer. Said they would have to contact their engineering dept (all I wanted was the screw size which they did not include in the bill of material). They said engineering didn't know either but would send me a replacement. Still haven't received it. You are absolutely out of your mind if you trust this company. They gaslight you with constant requests (remember I only wanted the size of the screw so I could to buy it myself) . On top of that I also have issues with the wifi not working. It is a very frustating product to work with and Customer Service (and I use that term lightly) is not worth the hassle. I am throwing this unit away. My blood pressure can't handle this company.

When they actually work? Not that bad. But definitely plan on resetting them at least once a month, sometimes more. I always give everything a solid chance. But I will never recommend this product to anyone. Unless you want am okay lightbulb for a month at best. This gives you that for an absurd amount of money. Trust pilot only let's you to rate within the last 12 months. I've absolutely been dealing with this problem for over 2 years. Buy literally anywhere else. The new ones are the same. HARD NO

I got Feit Flashlight 1000 Lumens a couple of years ago, and one failed shortly after infrequent use, and the new one other never worked at all. I contacted them - no response, so I filed a BBB complaint, and they finally replied and sent me 2 new 1700 Lumens flashlights, but one of them never worked either. I contacted them - no response; I filed a complaint - they replied that someone would reach out to me shortly, but 2 months later nobody still got back to me. Their Warranty web page requests a date code "located somewhere on the body", but neither 1000 nor 1700 Lumens pieces had any date code, which means that everything is made in China, and their nonexistent so-called "Support" don't even know that and don't bother to remove this date code info/instruction. Worthless product and worthless nonexistent "Support"!

A19 lightbulb just fails. Furthermore everything is cloud based, not local. Know before you buy. contacted Feit. No response. lightbulb doesn't even work as a normal lightbulb at least because it starts flashing

Trying to get refund under valid warranty keep getting same answer has been escalating senior tech been over 2 and a half months keep getting same answer that I will hear back within 2 days. Getting nowhere won’t allow me to speak to supervisor whom they say is the senior tech. Also sent numerous emails without response over 12. And each time called too 12 times with no resolution Feit has terrible customer support and does not stand by warranty Shame on Feit will never order again